The current IS Alerts page was set up as a place to record planned and unplanned outages on our services. Over time it has become integral in the announcement of these outages to end users. This has led to mixed perceptions of how the page should be used, with some staff using it to record the technical details associated with an outage and others using it to provided simplified announcements to end users. 

Information Services would like changes made to the page to address this conflict and improve the effectiveness of the announcement process: