Summary of Fixed Issues

Completed Priorities

The following are a list of those changes specified in the amended draft proposals from April 2014 which were prioritized in June, and delivered to TEST in July and August. Changes, enhancements and fixes not delivered in SMI004 are held in https://www.projects.ed.ac.uk/project/smi004/page-4.

 

 

Priority Description

Priority Assigned

Issue Status

Today’s alerts (what’s currently live)

HIGHEST.

 

Delivered as ‘Current Alerts’ in both proxy table and main overview

Sort order of tables by start time

HIGH

Implemented

Alerts list – more prominent service name

HIGH

Implemented, as bulleted services list in both proxy table (below title) and main overview (affected services column).

Don’t show overview section if blank

HIGH

Overview section is always populated. Additionally, Affected Services now mandatory

Technical information minimised (collapsed)

HIGH

Implemented in Alert Details layout

Old icons (rather than new from draft)                                          

HIGH

Implemented

Identify which pieces of the alert will become public when published

HIGH

Implemented (partial). UI improvements to tooltips, content. Admin guidance to improve in service time.

Standardised ‘impacted areas’ and ‘affected services’

HIGH

Implemented – standardized as ‘affected services’.

Do not list event engineer to public

HIGH

Implemented

Affected services – lost info on types of alert

HIGH

Fixed

Accordioning of alerts for upcoming (expand or hide)

MEDIUM

Implemented

 

Completed JIRAs (Fixes and enhancements)

 

 

JIRA Test Log Ref

Issue Summary

Issue Status

 

Notes

SMI004-8

Dates appear to be incorrect in system

Fixed

Dates corrected in system

SMI004-18

'Current Alerts' proxy table does not expire completed or cancelled alerts

Fixed

Current Alerts table at http://reports.is.ed.ac.uk/alerts_test/current_service_alerts_proxy.cfmnow no longer shows completed alerts for today.

SMI004-19

Make it mandatory to fill in at least one service checkbox

Fixed

It is now mandatory to fill in at least one service checkbox.

 

Works for ‘Other’ as well.

SMI004-22

Tooltips (?) on submission forms not active / populated

Improved/Fixed

Tooltips are now ‘hover over’, and should generally be populated with improved text.

SMI004-23

‘MyEd announcement’ selection to be removed from submission forms

 

Fixed

Now no reference to MyEd in submission forms.

SMI004-27

Clarity should have been provided on Publisher Notes field, and other fields which show in Current Alerts

 

Improved/Fixed

Publisher notes field has placeholder text, describing role of this field.

SMI004-28

XML parsing errors generated when information entered incorrectly into submission forms (e.g. omitting mandatory section).

Assumed Fixed – no further errors generated in testing

No further XML parsing errors with Firefox

 

Please describe exact error, and exact circumstances if more are seen.

SMI004-30

Dates in emails

Fixed

Dates in email body text should no longer contain garbage characters

SMI004-39

Use Free Text from Servers/Hardware field to populate as an 'Affected Service'.

Fixed

The content of ‘Servers/Hardware’ field should now appear beneath the bulleted list of ‘Affected Services’ in the summary view (such as that seen in ‘Current Alerts’.)

SMI004-40

Type of outage not show under Alert Details

Fixed

On the complete alert details page, the type of event (outage, at risk, degraded) should now be shown next to the Time of the event.

SMI004-41

Incorrect pubDate format in "IS Service Alerts" RSS feed

Fixed

Specification of ‘pubdate’ field not meeting standards, causing unexpected behavior in some RSS readers

SMI004-42

Date/Time in RSS feed alert title

Fixed

Date in RSS header, altered to make feed sortable by start date, based on Title sort.

 

Project Info

Project
Update IS Alerts Page (SMI004)
Code
SMI004
Programme
ISG - IT Service Management (SMI)
Project Manager
Sue Woodger
Project Sponsor
Bryan MacGregor
Current Stage
Close
Status
Closed
Start Date
25-Feb-2014
Planning Date
n/a
Delivery Date
n/a
Close Date
28-Oct-2014
Category
Discretionary