Current Business Processes
Descriptions
The following process maps and process descriptions illustrate and describe the current business processes for Reactive Maintenance, Cleaning Services, Servitorial Services and Furniture Services.
Process Maps
A1. Raising a Fault Reporting Request for Maintenance in EBIS Online
A2. Raising a Fault Reporting Request for Maintenance by Phone
A3. Raising a Request for Cleaning Services
A4. Raising a Request for Servitorial Services
A5. Raising a Request for Furniture Services
A5. Raising a Request for New Furniture, Space Planning and Removals
B1. Reviewing and Allocating a Fault Reporting Request for Maintenance in EBIS Online - Help Desk
B2. Reviewing and Allocating a Fault Reporting Request for Maintenance in EBIS Online - Trades Team
C1. Updating and Completing a Fault Reporting Request for Maintenance in EBIS Online - Trades Team
C2. Updating and Completing a Fault Reporting Request for Maintenance in EBIS Online - Premises Team