Overview
Background
With the Transition Phase complete the Lecture Recording Implementation moves onto Phase 2 of the programme of work. This phase has been named the Expansion phase as the team look to deliver 300 rooms and further integrations with information systems at the University.
This multi-million pound programme of work is being undertaken with the primary aim of improving the student experience at the University of Edinburgh.
The University’s strategy is to be a world leader in digital education, and to offer an outstanding student experience to as diverse a group of students as possible. We have specific targets around recruitment of non-EU international students and students from under-represented groups, as well as for student satisfaction with learning resources and academic support. A new lecture recording service will provide underpinning infrastructure to meet these ambitions allowing us to support such a diverse student population, and positively contribute to overall student satisfaction. Additionally, where our physical estate is increasingly constraining cohort sizes, lecture recording will afford opportunities to use space differently and mitigate risks in this area.
Scope/Objectives/Deliverables
Rooms: https://www.projects.ed.ac.uk/project/mle004/brief/roomsbrief
Scheduling: https://www.projects.ed.ac.uk/project/mle004/brief/schedulingbrief
Data Management: https://www.projects.ed.ac.uk/project/mle004/brief/databrief
UoE Service Structure: https://www.projects.ed.ac.uk/project/mle004/brief/servicestructurebrief
Reporting: https://www.projects.ed.ac.uk/project/mle004/brief/reportingbrief
Training: https://www.projects.ed.ac.uk/project/mle004/brief/trainingbrief
Migration: https://www.projects.ed.ac.uk/project/mle004/brief/migrationbrief
Benefits
The following benefits were published and approved by the University Court at the outset of Lecture Recording.
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Enhance student satisfaction with learning resources and academic support by automating the capture of lectures at scale across the institution and making them available to supplement face-to-face teaching.
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Measured through service availability and reliability metrics, improvement in NSS overall satisfaction scores and also through surveys to targeted courses in first years of operation to check that implementation is on course to deliver benefits.
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- Reduce the risks around lecturing as a high-stakes activity, in particular supporting student well-being and reducing stress.
- Measured through improvement in NSS overall satisfaction scores.
- Support the recruitment of international students for whom English is not their first language.
- Measured through ability to retain current levels of recruitment and grow in target areas.
- Support the learning of students with specific disabilities.
- Review the annual success of lecture capture in terms of supporting specific adjustments for students with the Student Disability Service, especially in light of recommendations from the Accessible and Inclusive Learning Policy.
- Support pedagogical innovation by enabling staff to record their lectures and use contact time for other activities (flipped classroom).
- Measured by capturing how many lectures exercise an opt-out from recording because they have flipped their activities.
- Support sustainability and creativity through growing a repository of high quality recorded lectures that can be shared, re-used and re-mixed as appropriate.
- Capture case studies from staff that illustrate best practice and measure the number of lectures that use an open license that allows sharing and re-use.
- Support sustainability and simplification by delivering a solution within centrally managed teaching spaces that can be extended into locally managed teaching spaces through a ‘buy-in’ option.
- Measured by recording and reporting on the number of locally managed teaching spaces that have bought in to installing and using lecture capture.
- Support sustainability and cost-control by delivering a system that has stable running costs and a simplified support model that makes best use of existing resources and facilitates long term financial planning.
- Measured by existing College owned services closing, and migrating to central service and support delivered as part of the larger support for teaching spaces provided by IS.
- Enable more flexible use of the physical estate as lecture delivery will not be limited by physical room size.
- Measure the number of courses using streaming to a second location to work around class sizes that overspill existing accommodation.
- Create new opportunities for research, particularly in relation to learning analytics and teaching at scale.
- Measured via published research in peer reviewed journals and research grants awarded.
Success Criteria
The following criteria were devised during Phase 1. Further KPI yardsticks will be through the programme as Phase 2 progresses.
KPI |
Target & Measure |
Student Satisfaction |
90%, short survey, sample of students |
Staff Satisfaction |
90%, short survey, sample of staff |
Recording Success |
99.9%, excluding user issues |
Support Call Handling |
65% handled by 1st line Support, UniDesk reporting |
Service availability |
99.7% |
Service Usage |
All existing Panopto Users access service, Replay MI |
Training Take Up |
50% of users who had previously recorded 2+ hours of content attended training/engagement events |
Training Feedback
|
90% satisfaction from training attendee feedback |