Overview

Background

Over the past few years, the MyEd team has focused on completing the User-Centred Portal programme of work under Digital Transformation. The primary deliverables from this work have been:

  • A new technical platform for MyEd, using a combination of uPortal and React
  • Review of MyEd content
  • Research and development of a new interface targeted at students

This project will focus on continuous improvements to the new interface and platform. This project will also align with ongoing work being done on Core Systems and Service Excellence.

Scope

 This agile project will seek to address as many as possible of the following main areas of functionality:

  • Technical work required to maintain the operation of MyEd or for legal compliance
  • Alignment to priority strategic work being done in other programmes
  • Small continuous improvements to the presentation of MyEd and bug fixes

 

Out of scope

  • Alignment to work that is not considered a strategic priority
  • New content requiring development resourced

 

Objectives and Deliverables

Number

Description

 JIRA

  Priority

Objective 1

Technical analysis on upgrades to MyEd’s back and front ends

 

 

D1.0

Technical analysis of React upgrade (identify changes and effort required)

 WPS004-9

  Must

D1.1

React upgrade (depending on WPS004-9 outcome)

 WPS004-30

  To be determined by the D1.0 analysis

D1.2

Technical analysis of uPortal upgrade (identify changes and effort required)

 WPS004-32

  Must

D1.3

uPortal upgrade (depending on WPS004-32 outcome)

 WPS004-22

  To be determined by the D1.2 analysis

 

 

 

 

Objective 2

Review of user data in MyEd

 

 

D2.0

Review IDM Connector functionality and understand behaviour

 WPS004-27

  Must

D2.1

Improve IDM – MyEd integration

 WPS004-19

  To be determined by the D2.0 analysis

D2.2

Review and documentation of usage of IDM data in MyEd

 WPS004-27

  Must

D2.3

Review MyEd cookie consent and opt-out requirements

 WPS004-16

  Must

D2.4

Implementation of required MyEd cookie consent and opt-put options

 WPS004-28

  To be determined by the D2.3 analysis

 

 

 

 

Objective 3

User research, review and improve user interface and user experience

 

 

D3.0

UX Research home page for mobile

 WPS004-24

  Must

D3.1

Student layout improvements

 WPS004-3

  To be determined by the D3.0 analysis

D3.2

UX Research improvements to notifications

 WPS004-26

  Must

D3.3

Implement MyEd display of notifications

 WPS004-20

  To be determined by the D3.2 analysis

D3.4

Address outstanding accessibility issues and update accessibility statement

 WPS004-5

 WPS004-29

  Must

D3.5

Staff layout improvements

 WPS004-1

 WPS004-21

  Must

D3.6

Improve search functionality

 WPS004-4

 WPS004-23

  Depends on D1.3

 

 

 

 

Objective 4

Technical MyEd improvements

 

 

D4.0

Fix styling issues

 WPS004-11

 WPS004-12

  Must (11)

  Could (12)

D4.1

Investigate improvements in performance

 WPS004-14

 WPS004-2

  Must (14)

  Could (2)

D4.2

Enhance logging and error handling

 WPS004-6

 WPS004-7

 WPS004-10

  Should (6)

  Should (7)

  Could (10)

D4.3

Enhance automated testing

 WPS004-13

  Could

D4.4

Improve local MyEd development

 WPS004-31

  Could

D4.5

MyEd to UC MyEd transition issues to resolve

 WPS004-8

  Could

D4.6

Review upgrade of the notification backbone to open source version

 WPS004-18

  Could

 

Technical analysis must be done to assess the risks and benefits of upgrading the uPortal and React frameworks. Based on this analysis, the project will then determine whether upgrades are necessary for next year.

Benefits

  • MyEd will align with ongoing strategic work happening around the University
  • MyEd will continue to respond to user requirements, building on the improved experience we delivered in the previous project
  • MyEd will comply with legal requirements on data usage such as GDPR
  • MyEd will continue to work as expected

 

Success Criteria

  • MyEd aligns to strategic work being done around the University
  • Improvements for MyEd are made based on user research which result in positive feedback and an overall increase in user satisfaction
  • Required maintenance and compliance work for MyEd is completed

Project Milestones

Planning sign off 17-Jan-2020
Foundation complete 31-Jan-2020
Iteration 1 complete 21-Feb-2020
Iteration 2 complete 20-Mar-2020
Iteration 3 complete 01-May-2020
Deploy to LIVE 05-May-2020
Iteration 4 (maintenance) complete 19-May-2020
Closure 26-May-2020

Project Info

Project
MyEd Continuous Improvements
Code
WPS004
Programme
ISG - Web and Portal Services Programme
Management Office
ISG PMO
Project Manager
Chris Konczak
Project Sponsor
Stratos Filalithis
Current Stage
Initiate
Status
In Progress
Project Classification
Grow
Start Date
06-Sep-2019
Planning Date
13-Dec-2019
Delivery Date
17-Jan-2020
Close Date
08-May-2020
Programme Priority
2
Overall Priority
Normal
Category
Discretionary

Documentation

Plan