Impact

Priority and Funding

Funding is core-funded for 20 days of Apps Effort.

Dev Tech have cofnirmed that resource is available for the move of the Edinburgh database in June, and contributing to the Recommendation Report in July.

TopDesk consultancy to help with analaysis and the recommendation reports is cofnirmed by the Project Sponsor. 2-4 days.

 

Impact and Dependencies

There may be a dependancy of improvements first requiring the upgrade of TopDesk before they can be implemented.  

 

Project Info

Project
Review of UniDesk Infrastructure
Code
SMI011
Programme
ISG - IT Service Management (SMI)
Project Manager
Maurice Franceschi
Project Sponsor
Alex Carter
Current Stage
Close
Status
Closed
Start Date
04-May-2015
Planning Date
n/a
Delivery Date
n/a
Close Date
31-Aug-2015
Programme Priority
5
Overall Priority
Normal
Category
Discretionary