Documentation

 

Documentation required for SMI002

ocumentResponsibilityAuthored byReviewed bySigned offSigned off  by / link
Technical Architecture DesignDevTechPeterProject Team18/03/13

Project Team

https://www.projects.ed.ac.uk/project/smi002/milestones/system-design-sign

 

caveat: the TAD is moved into the new template

Updates to be completed as part of Peters time in production management

Test PlanSMMattSM27/03/13

SM (Alex, Matt)

https://www.projects.ed.ac.uk/project/smi002/page-4

 

User DocumentationUSD to pay, project to ensure it happens – co-ordinated by SMUSDSM2/04/13

SM/USD (Matt Beilby, Robert Gormley, Ellen Spaeth (26/03), Christina Hussell (2/04))

caveat: a) we need to do a bit of a structural overhaul and b) smarten up the front page.

https://www.wiki.ed.ac.uk/display/UsingUnidesk/

Code of Practice

 

required for internal audit

SMMatt

SM currently reviewing 29/03

Ready to go to Brian Gilmore for signoff 4 April

18/04/13Alex confirmed that document completed unless sent back for amendment 18/04/13
Conversion GuideSMMattSMwb1/04/13Completed week beginning 1 April 13

SM Internal docs:. Operational Doc now called

Internal Admin Guidance

SMMattSMSMin progress - not critical for launch. Service Management will take forward 21/06/13
Operational document DevTechPeterSM to be completed as part of Peters time in production management

SLA (partners)

SMMattSMSM

needed before launch

21/06/13: in hand - CAB to approve

SLA (members)

SMMattSMSM

needed before launch

21/06/13: in hand - CAB to approve

OLASMMattSMSM

21/06/13: in hand - CAB to approve

Technical Description Doc for members

SMMattSM 

extract from TAD to go alongside SLA

21/06/13: waiting on TAD being completed

Implementation Plan for New Members (current doc out of date)ALLAll

SM

Apps Man

Prod Man

SM happy with their tasks

Set up for new members. Alex to get TopDesk to see how they do it.

21/06/13: Alex didnt get anything from Topdesk. Import scripts need validating. Not viable to check unless new member joining as will validate against the version running when new member comes on board (no point in validating against old versions). Implementation plan to record this

Can be found at

https://www.wiki.ed.ac.uk/display/insite/Plan+for+bringing+on+New+Partner+Institution

 

Business Continuity Document DevTechPeter, Chris

ProdMan

SM

 

Peter will follow TopDesk plan and then make additions.DR will run 8-9 May.

21/06/13:  DR to be completed WB 24 Jun 13 - update Chris on holiday -possibly move to 3 July

Deployment Checklist AppsManAndrew JohnAll In progress. Andrew John waiting on TAD updates
Topdesk Load TestSMTopdeskSM/DevTechwb1/04/13SM/DevTech (Alex Carter, Matt Beilby, Iain Fiddes)
IM Problem and changeSMSMSMSM

21/06/13: Matt working on

to be cpompleted as part of Service Management

 

 No longer required

Cloning of environment Guide for v5 SMAlexSMN/A

Alex to get copy from Topdesk

Topdesk are not supplying this document. Document to be removed from documentation list.

Post Implementation actionsSM

Matt

Robert

SMN/ACan be removed as put into implementation plan
SM Internal docs: System Description Document SM DevTechMatt PeterApps ManagementN/A

ongoing service work

Matt confirmed 21/6/13 that this is not a SM doc. Peter taking forward as part of DevTech work

John Chan confirmed 5/7/13 with Stefan Kaemf that that a SDD is not required

 

 

 

Project Info

Project
TOPDesk Upgrade to v 5
Code
SMI002
Programme
ISG Portfolio Projects (OTHISG)
Project Manager
Sue Woodger
Project Sponsor
Bryan MacGregor
Current Stage
Close
Status
Closed
Start Date
04-Oct-2012
Planning Date
n/a
Delivery Date
n/a
Close Date
18-Oct-2013
Programme Priority
1
Overall Priority
Higher
Category
Discretionary