Team Meeting 2nd October

Actions

1) Stefan asked that we be clear on how we will promote and encourage the use of C&R once the process is tested and sign-off by partners, and how much of this is within project scope.

My own take here is that the project scope ends at the stage we have the agreed process working on UniDesk and ready for take-up. It would be service activity for each department to take it on. However, the project could extend to running some sessions. Again, this is Edinburgh specific so we need to be careful.

2) A C&R Process Manager for UniDesk needs stated.

3) A separate task to engage Project Services needs actioned now.

4) Do we need to follow up with the ITIL group? Andrew felt that the issues raised were not substantial enough to merit this, and I agree.

5A) The workshop next week is not viable due to short notice.

Andrew to check participant are still as were, and arrange a meeting asap for last week October.

5B) This allows Stefan time to update the CAB doc with feedback.

5C) Please see new timetable. If this is ok for you all I will ask for approval from WIS and then Project Board.

https://www.wiki.ed.ac.uk/display/ServManITIL/ITS081+Tasklist+and+Milestones