Organisation DRAFT

Work/Task Breakdown (see attached draft )

Work Package

WP1 - Notifications Service Roll-Out 

WP2 - Notifications from Alma and Card Services 

WP3 - Notification of Timetable Changes 

WP4 - New Notification Subscribers 

WP5 - Notifications from Corporate Systems 

WP0 - Aperero Source Code

 

WEB007 Outstanding JIRAs

WEB010 Outstanding JIRAs

 

Resources, Skills and Costs

Key Resources by Work Package

Work Package

LTW

Business Lead

LTW

Service Operational Manager

LTW 

Service Manager 

Project Manager 

(shared) 

Business Analyst

(shared)

Apps 

Development 

Apps 

Production 

Business 

Specialists (Subject Matter Experts)

Specialist 

Tech Consultant 

WP1 - Notifications Service Roll-Out 

Y

Y

Y

IS Apps

IS Apps

ISG & Colleges Team;

ISG Service Group 

  • CAM Internal Communications 
  • Learn service 

Learn, as required

WP2 - Notifications from Alma and Card Services 

Y

Y

Y

IS Apps

IS Apps

ISG & Colleges Team;

ISG Service Group 

  • IS L&UC 
  • IS Help Services 

Ex-Libris Alma, as required

 

WP3 - Notification of Timetable Changes 

Y

Y

Y

IS Apps

IS Apps

USG

USG & ISG  

Service Groups 

  • Timetabling Unit 
  • IS Service Management 

TBC

WP4 - New Notification Subscribers 

Y

Y

Y

IS Apps

IS Apps

ISG & Colleges;

Team 

ISG Service Group 

  • IS Applications Service Management

Office365 / SMS, as required 

WP5 - Notifications from Corporate Systems 

Y

Y

Y

IS Apps

IS Apps

Corporate & Academic Team

CSG Service Group  

  • Finance 
  • Accommodation 

TBC 

WP0 - Aperero Source Code TBC TBC TBC IS Apps  TBC  ISG      Aperero

For Information only

WP6 - Notifications from USG Systems 

Y

Y

Y

SSP

SSP

SSP 

USG Service Group 

  • Student Systems 

SITS StuTalk? 

 

 

Project Governance

  • Draft Project Structure
  • Weekly Core Project Team meetings
  • Regular meetings with IS and Corporate stakeholders - Notifications User Group
  • Regular meetings with Pilot Users
  • Regular update meeting with key DTI Programme Managers particularly DTI Enterprise APIs
  • User Centred Portal & Notifications Steering Group - this group meets every 4 / 6 weeks with the following representation from:
    • Service Excellence (Barry Neilson, Lisa Dawson, Franck Bergeret)
    • DTI (Mark Ritchie, Alison Armstrong, Karen Stirling, Richard Scott)  
    • IS Applications (Iain Fiddes)

    • IS Learning, Teaching & Web (Martin Morrey, Melissa Highton)

Project Stakeholders

Name Business Area Role Communication Plan
Ana Heyn / Adam Wheavil IS Applications - Application Management Application Support  
Bill Lee IS Applications Software Development Team Manager  
Brendan Owers IS Learning , Teaching & Web Service Manager / Business Lead - Notifications (w.e.f July 2017)  
Chris Copner IS Applications Projects Services Project Manager (DTI - Enterprise APIs)  
George Reid Procurement Procurement Manager  
Heather Larnach IS Applications - Technology Management Infrastructure Support  
Karen Stirling IS Applications - Project Services Project Manager  
Karen Stirling IS Applications - Project Services DTI - UCP Programme Manager  
Marissa Warner-Wu IS Learning, Teaching & Web Service Operations Manager - Notifications  
Martin Morrey IS Learning Teaching and Web Project Sponsor / Business Lead  
Michael Sun IS Applications Developement Team  
Richard Scott IS Applications Projects Services Project Manager (DTI011 - User Centred Portal Pilot & SAS002 Student Centred Portal Pilot )  
Riky Harris / Ewan Scott IS Applications Development Technology Technical Architect / Database Administrator  
Stefan Kaempf IS Applications Production Management Senior Supplier  
Sue Woodger IS Applications Projects Services Project Manager (DTI010 - Digital Experience Standards )  
Sue Woodger IS Applications Project Services Business Analyst  
Work Package 0 - Aperero Source Code IS Learning Teachiung and Web / IS Applications Business Partners for Work Packge 0

Key conntacts for this work package are:

Martin Morrey

Iain Fiddes

Bill Lee

Development Team - TBC

Aperero Contact TBC

Work Package 1 - Rollout of Notifications Service IS Applications Business Partners for Work Package 1

Key contacts for this work package for PILOT

  • Anne Marie Scott (Learn)
  • Karen Osterburg / Defeng Ma (EUCLID)
  • Paul Clark / Alan Gilchrist (Pilot Rollout - School of Medicine)
Work Package 2 - Notifications for Library System Alma & Card Services Library & University Collections & Card Services Business Partners for Work Package 2

Key contacts for this work package for Alma and Card Services

  • Kirsty Lingstadt (L&UC)
    • Alex Forrest / Gordon Andrew
  • Laura Shanahan (L&UC)
    • Hannah MacTeer / Carl Jones (Library Annexe Services, items that have been made available digitally or physically through our Inter-Library Loans system ILLiad)
    • Angela Laurins (Resource Lists)
    • Elize Rowan/Anne Bell /Alistair Millar (Student book purchase requests)
  • Barry Croucher (USD)
    • Paul Gorman - Alma Subject Matter Expert supported by Marjorie Laurenson (USD - Help Services)
    • Alistair Mayze, Card Services, Service Operations Manager supported by Mark Skinner from USD Operational Services on the technical front
Work Package 3 - Notifications of Timetabling changes Timetabling Business Partners for Work Package 3

Key contacts for this work package for

  • Scott Rosie
  • Sabrina Fijalkowski
  • Jamie Thin
  • Neil MacGillvray (Service Excellence)
  • Alex Carter / Stephen Smith, Service Management - Timetable on my Phone
Work Package 4 - New Notification Subscribers TBC Business Partners for Work Package 4

Key contacts for this work package are (TBC)

  • George Reid (Procurement)
Work Package 5 - Notifications for Corporate Systems Accommodation Services / Finance Business Partners for Work Package 5

Key contacts for this work package for

  • Finance - Garry Robertson, Lee Hamill, Dawn Holmes (Service Excellence)
  • Core Systems - Joe O'Hara, Mike McMonagle
  • Accommodation Services - TBC

 

Project Estimations

https://www.projects.ed.ac.uk/unpublished/project/dti020/estimations/planning-estimate-v02

 

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