Impact

Priority and Funding

Compliance - Normal priority 2 - Core funded (SSP Ring Fenced)

 

Impact and Dependencies

There may be an impact on planned training events in the TRN environment. 

There will also be periods of unavailability which could impact any other project relating to configuration or data within EUCLID or EUGEX, such as the Annual Timetabling rebuild and roll-forward.

Windows 10 environment – verify new upgrade works there.

There may be an impact on other UoE projects including SSP projects, as listed on the SSP programme, and Service Excellence projects, and Timetabling projects (annual ones and Exam Timetabling).

The project manager is the Service Excellence programme manager and will liaise with the Timetabling programme Manager (added as stakeholder) in order to avoid any impact on any programme where possible.

 

Dependencies

Completion of SAC071 Database Upgrade (live to be completed mid Nov) so that a copy of Live can be taken to progress with the non-live environments refreshes.

Completion of SAC 069 JQuery upgrade in Nov 2018.

Project Risks

Ref

Title-Description

Impact

Probability

Mitigation

Risk Owner

1

Release of 9.7.0 by Tribal may be late. If the release is late it will have a knock-on effect on project milestones.

Moderate

Low

Adjust milestones in agreement with project sponsor

Attending the Tech meeting on 22 Nov (Defeng and Greg)

Franck Bergeret

2

QAS may require to be upgraded. If QAS does not work with 9.7.0 we may have to upgrade it or find a workaround. This would be likely to affect the project milestones and budget.

Moderate

Low

Assess risk separately through technical investigation

Greg Carter

3

Lack of availability of SSP resources may impact project either through unexpected absences or conflicts with higher priority work

Major

Medium

In progress work to agree programme of work priorities and approval by SAS Board. Project manager to work with resource managers to secure resources and to work around any unexpected unavailability.

Franck Bergeret

4

Upgrade code may introduce bugs into existing processes and work to resolve these may impact the project milestones and budget

Moderate

Medium

1. Project team will thoroughly test upgrade before deploying

2.Seek help from Tribal to advise and support prompt resolution

3. Fallback date agreed in calendar

Defeng Ma

5

Upgrade may adversely impact performance of EUCLID application

Major

Low

Performance scripts to be run on all environments before and after upgrade. They will indicate if any adverse impact is likely and enable team to take remedial actions

Greg Carter

6

Upgrade may take longer than expected as SITS application folders to be stored on network drive and if any locks develop the project team cannot break these under current practices

Moderate

Low

Production management will investigate with USD how locks can be prevented in LIVE upgrade

Douglas Adamson

7

Performance issues in LIVE may reappear. If performance issues in LIVE reappear then there may be a requirement for developers assigned to this project to resolve current LIVE EUCLID performance issues resulting in delays to this project.

Major

Low

Report any emerging performance issues to project manager to ensure resources can be best used to reduce impact on this project

Brandi Headon

8

Pre-existing issues may be added to scope. Identification and resolution of pre-existing issues may impact budget and milestones if it is agreed this project will resolve these non-upgrade related issues.

Minor

Low

1. Ensure that known issues in 9.5.0 are documented 

2. Seek approval for adding resolution of existing issues to scope 

Brandi Headon

9

A delay to the successful refresh of DEV or TEST may impact the upgrade milestones for those environments.

Moderate

Low

Secure IS Dev Tech resources ASAP

 

Mark Lang

10

Available of Dev Tech resources for the upgrades at specific time

High

Low

Secure IS Dev Tech resources ASAP

Provide more resources in Dev Tech team

Mark Lang

Project Info

Project
SITS Double Software Upgrade
Code
SAC076
Programme
Student Systems Partnership SSP
Management Office
ISG PMO
Project Manager
Franck Bergeret
Project Sponsor
Brandi Headon
Current Stage
Close
Status
Closed
Project Classification
Run
Start Date
01-Oct-2018
Planning Date
23-Nov-2018
Delivery Date
11-Mar-2019
Close Date
03-May-2019
Programme Priority
1
Overall Priority
Normal
Category
Compliance

Documentation

Plan