Organisation | Project Management

Work/Task Breakdown

Task	Owner
Validation of User Stories (Requirements)	Sales Agility Hope Park
Development and Sign Off of Acceptance Criteria for User Stories	Sales Agility Hope Park
Creation and Sign off of Agile Sprint Plans	Sales Agility Hope Park
Validation and Implementation of Accessibility Requirements	Sales Agility UoE Accessibility Lead
Integration with EASE, the University's authentication service for single sign-on	Sales Agility UoE Development Technology
Creation of technical environments (DEV, TEST and LIVE)	Sales Agility
Creation of Technical Architecture Document	UoE Development Technology
Creation of data mapping for migration of existing client data from MS Access database to new system	Sales Agility
Initial bulk load of users, using a CSV file upload	Sales Agility UoE Development Technology
Implementation of a Domain Name (web address)	Sales Agility UoE Development Technology
Development of system to Hope Park's functional and non-functional requirements, using Agile Development Sprints including Sprint Demonstrations	Sales Agility
Agile Sprint Demonstrations	Sales Agility
Creation of Test Strategy document and Test Scripts	UoE Project Services Hope Park Sales Agility
Developer Testing / Quality Assurance	Sales Agility
User Acceptance Testing	Hope Park UoE Applications Management
Definition and appointment of Service Management roles - Business Service Owner and Service Manager	Hope Park
Creation of training documents and user guides, covering each user group - Manager/Administrator, Counsellor, Professional Doctorate student and Receptionist	Sales Agility
Delivery of training to user groups	Sales Agility
Documentation of support and maintenance arrangements	UoE Applications Management
Update to Equality Impact Assessment document	UoE Project Services UoE Accessibility Lead
Completion of Data Protection Impact Assessment	Hope Park
Migration of existing client data into TEST environment	Sales Agility
Deployment of software (including existing client data) to LIVE environment	Sales Agility
Handover from Development Technology to Technology Management	UoE Development Technology UoE Technology Management

Resources, Skills and Costs

University of Edinburgh

Project Sponsor, College of Arts, Humanities and Social Sciences
Business Lead, School of Health in Social Sciences
Project Manager, IS Applications
Programme Manager, IS Applications
Development Technology Lead, IS Applications
Technology Management Lead, IS Applications
Applications Management Lead, IS Applications
Accessibility Lead, IS
Senior User, Hope Park
Senior Administrator / User Representative, Hope Park
Administration Assistant / User Acceptance Tester / User Representative, Hope Park

Sales Agility

CEO
Project Manager / Business Analyst
Development Team Lead
Support Team Lead
Accessibility Lead

Project Governance

Weekly status updates during development sprints - Sales Agility and University of Edinburgh
Fortnightly sprint demos - Sales Agility and University of Edinburgh
Project Manager / Project Sponsor / Business Lead progress catch-up every 2 to 3 weeks
UoE change request process for any changes to user stories / requirements through the Agile system development stage
Milestone sign-offs by Project Team

Project Stakeholders

Core Project Team Members - University of Edinburgh

Name	Role and Business Area	Responsibilities
Fraser Muir	Project Sponsor, Chief Information Officer (CAHSS) and Programme Owner	Review and sign off Project Brief Provide project funding Ensure business need is valid and correctly prioritised Ensure project remains a viable business proposition Ensure changes to the project are properly managed Ensure risks are managed Approve key project deliverables Resolve issues (e.g. competition for resources and priority clashes) that are beyond the control of the Project Manager Resolve conflict and remove obstacles to progress Ensure overall quality of the project, both the methods used to develop it and the end product Liaise with IS Project Manager and Programme Manager regarding project progress and budget Budgetary escalation/signoff responsibility for development items not in scope Regular catch-up with Project Manager and Business Lead
Fiona Wight	Director of Professional Services, School of Health in Social Sciences and Project Business Lead	Review and sign off Project Brief Attend Sprint Demos and provide feedback Represent needs of users Demonstrate project benefits are realised Provide additional resourcing from school / centre where required Functional requirement / acceptance criteria signoff responsibility Regular catch-up with Project Manager and Project Sponsor
Jo Hilton	Joint Centre Manager, Hope Park Counselling Centre and Senior User	Attend Sprint Demos and provide feedback Represent needs of users Undertake User Acceptance Testing Attend training session Contribute to Test Strategy Lead communication about new system within Hope Park Functional requirement / acceptance criteria signoff responsibility
Sue Tomkins	Senior Administrator, Hope Park Counselling Centre and Senior User Representative	Review and sign off Project Brief Review requirements and acceptance criteria Attend Sprint Demos and provide feedback Verify product quality, functionality and ease of use Contribute to Test Strategy Undertake User Acceptance Testing Attend training session Pass training on to students
Amy Fergus	Administrative Assistant and User Representative, Hope Park Counselling Centre	Attend Sprint Demos and provide feedback Verify product quality, functionality and ease of use Contribute to Test Strategy Undertake User Acceptance Testing Attend training session Pass training on to students
Ben Armstrong	Project Manager, Project Services, IS Applications	Plan and Define Scope Resource Planning Develop and Manage Project Plan Manage Budget Manage Risks and Issues Monitor and Report Progress Chair Project Team Meetings Liaise with Sales Agility Project Manager and Sales Agility Project Team Manage Quality Plan for Benefits Realisation Regular catch-up with Business Lead and Project Sponsor
Suran Perera	Team Manager, Applications Management, IS Applications	Review and sign off Project Brief Advise on internal communication/documentation required for ongoing support and maintenance Undertake User Acceptance/Performance Testing
Mark Lang	Team Manager, Development Technology, IS Applications	Review and sign off Project Brief Advise on technical requirements for implementation Appoint team member to undertake work on Technical Architecture Document, EASE implementation and domain name
Heather Larnach	Team Manager, Technology Management, IS Applications	Review and sign off Project Brief Appoint team member to undertake work on Technical Architecture Document, EASE implementation and domain name
Viki Galt	Accessibility Lead and Disability Information Officer, Strategy Management, IS	Review and sign off Project Brief Undertake User Acceptance Testing for accessibility enhancements Liaise with Sales Agility Accessibility Lead for accessibility enhancements

Wider Stakeholder Group - University of Edinburgh

Name	Role and Business Area	Interest
Patrick Joyce	Joint Manager, Hope Park Counselling Centre	Maintain awareness of new system being implemented
David Creighton-Offord	Information Security Officer, IS	Maintain awareness of new system being implemented
Chris Kant	Senior Computing Officer, User Services, IS	Maintain awareness of new system being implemented
Renate Gertz	Data Protection Officer, Governance and Strategic Planning	Advise on data protection requirements
Matthias Schwannauer	Professor of Clinical Psychology - Head of Clinical & Health Psychology, School of Health in Social Sciences	Maintain awareness of new system being implemented
Muriel Mewissen	Programme Manager, Project Services, IS Applications	Review and sign off Project Brief Provide alignment with other projects in the programme/portfolio Liaise with Programme Owner regarding project progress and budget
Jason Murphy	Enterprise Architect for CRM solutions, IS Applications	Maintain awareness of new CRM solution being used within UoE

Project Estimations

IS Applications - 30 days

Hope Park - 45 days

This article was published on Aug 29, 2018

Project Info

Project: Hope Park Counselling Centre System Implementation
Code: HSS027
Programme: CAHSS Portfolio Projects
Management Office: ISG PMO
Project Manager: Andrew Stewart
Project Sponsor: Fraser Muir
Current Stage: Execute
Status: In Progress
Project Classification: Run
Start Date: 24-Aug-2018
Planning Date: 29-Aug-2018
Delivery Date: 07-Feb-2020
Close Date: 06-Mar-2020
Overall Priority: Normal
Category: Discretionary

More project information

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