Impact

Priority and Funding

  • Normal priority
  • Sponsor funded

Impact and Dependencies

  • Dependency on Sales Agility to provide testable software
  • Dependency on Sales Agility to provide training
  • Dependency on Sales Agility to provide access to Basecamp (tool to communicate tasks and capture user feedback)
  • Dependency on Hope Park to provide client data from existing database for migration
  • Dependency on Hope Park to provide resource for user acceptance testing and feedback

Project Risks

Risk Description

Impact - Code and Description

Probability - Code and Description

Risk Owner

Risk Management Approach

Mitigation Actions

Contingency Actions

IS Applications colleagues required to spend additional resource/effort in excess of budget

Medium

Low

Fraser Muir

Retain

Mitigated by focus on the key IS Applications deliverables for Project Manager and Development Technology, and by Hope Park leading internally on testing activity.

Additional budget request and/or reduce scope

Project delivery falls behind schedule

Medium

Low

Fraser Muir

Reduce

Mitigated by regular communication between University of Edinburgh and Sales Agility, and having a robust and realistic project plan in place

Increase resource and/or call on contingency days within project timeline

Hope Park colleagues required to spend additional resource/effort in excess of capacity

High

Low

Jo Hilton

Reduce

Mitigated by additional resource within Hope Park contributing to testing activity, and making best use of time at key points in the project (e.g. blocking time for attending sprint demonstrations and user acceptance testing)

Increase Hope Park resource or resource from School of Health in Social Sciences if it meets requirements.

Requirements within scope not delivered within 4 sprints

High

Medium

Sales Agility (supplier)

Transfer

Mitigated by Sales Agility delivering items in scope as per agreed requirements in Requirements Document / Contract

Find another suitable solution agreed by Hope Park.   Only for items out of scope would require a consultancy request to capture any new / extra work.  The proposed governance will use a change request process and there will be a functional and budgetary sign-off for additional out-of-scope items if required.

Integration with single sign-on for user authentication encounters technical issues or supplier requires additional support for first-time integration

Medium

Low

Mark Lang

Retain

Mitigated by previous successful experience within Development Technology in working with external software suppliers, and planning activity

Locally managed login/password to system, managed by Hope Park System Administrator.

Migration of existing client data to new system encounters difficulties

Medium

Low

Sue Tomkins

Retain

Mitigated by clear data mapping and confirmation by Hope Park of specific data fields to be mapped

Manually entered client data by Hope Park System Administrator.

 

 

Project Info

Project
Hope Park Counselling Centre System Implementation
Code
HSS027
Programme
CAHSS Portfolio Projects
Management Office
ISG PMO
Project Manager
Andrew Stewart
Project Sponsor
Fraser Muir
Current Stage
Execute
Status
In Progress
Project Classification
Run
Start Date
24-Aug-2018
Planning Date
29-Aug-2018
Delivery Date
07-Feb-2020
Close Date
06-Mar-2020
Overall Priority
Normal
Category
Discretionary

Documentation

Plan