Deployment
Deployment Strategy
Dependencies
Communication
Deployment Checklists
Application checklist
Component | Success Criteria | Project Stage Required (Agile) | OK (Y/N) | Reviewed by (date) | Outdstanding Actions (Who) |
|---|---|---|---|---|---|
Implementation Plan | Feedback from previous test implementations completed and successful full implementation undertaken for UAT | DSOR (Release 1-n) | Y | 08-Oct-16 APW | Included in Technical Handover Doc. |
Implementation Risk Assessment | A risk assessment has been undertaken for the Implementation Plan and selected deployment dates. (e.g. roll back) | ASOR (Release 1-n) | Y | 08-Oct-16 APW | |
TAD/Operaional Document | Documentation complete Action: The Document must be copied to the Wiki |
| N/A | 08-Oct-16 APW | |
System Design Specification (SDS) | Document complete and accurate.
Action: The Document must be copied to the Wiki | ASOR (Final Release / Handover) | N/A | 08-Oct-16 APW | |
System Description Document | Document complete and accurate.
Action: The Document must be copied to the Wiki | ASOR (Final Release / Handover) | N/A | 08-Oct-16 APW | |
Scalability/Load Testing | Adequate load testing has taken place. The results have been recorded and analysed to ensure that the application will cope with the anticipated load. | ASOR (Final Release / Handover) | N/A | 08-Oct-16 APW | |
Performance | The application has been tested against stated performance criteria. Performance has been assured by user and support staff testing. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | Performance of website deemed acceptable by users - no issues raised. |
Source Code
Source control must be checked out till go-live and checked-in after go live | Source code has been secured with SVN or other source control tool. Action: ensure Production Branch created Where code is provided by a third party (e.g. supplier) it has been established who is responsible to maintain source code
| DSOR (Final Release / Handover) | Y | 08-Oct-16 APW | SharePoint has version control built in for changed files. |
Configuration Management Database | The relevant details regarding new or changed infrastructure components have been added to the CMDB in unidesk | ASOR (Release 1-n) | N/A | 08-Oct-16 APW | |
Change Control(s) | A Change & Release record has been created in unidesk for the LIVE implementation request. Action: record unidesk number | ASOR / (Release 1-n) | N/A | 08-Oct-16 APW | |
Test Log Review | A review of the test log (JIRA) has taken place to ensure all required actions have been completed. If this is not the case, then confirmation on criticality of outstanding issues and action plan for resolution is required. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | |
Production Management Handover | Handover to Applications Management and Technology Management is completed or arranged and the teams are in position to support the application post deployment. Action: record handover dates | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | Tal walked through the Technical Handover Doc with Apps Mgmt & LTW team members. |
Support Accounts | Read access accounts or update current read access accounts have been set up for support staff(requires business owner approval) | ASOR (Final Release / Handover) | N | 08-Oct-16 APW | Review who has site admin. access in TEST and Live |
Password Manager (InfoKeep) | InfoKeep has been updated with all relevant account details including external supplier accounts | ASOR (Release 1-n) | N/A | 08-Oct-16 APW | |
Environment comparison | Database comparison between TEST and LIVE (might be required before and after go-live) | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | TEST: https://uoe.sharepoint.com/sites/is-intranet/IS-Consolidation |
Client requirements | Does the application have specific client requirements, such as JVM/JRE versions, JInitiator etc If so have these requirements been raised with Desktop services Wiki pages to be updated: [1] https://www.wiki.ed.ac.uk/display/insite/Corporate+applications+with+client+based+requirements [2] https://www.wiki.ed.ac.uk/display/insite/Client+side+requirements+for+corporate+applications | ASOR (Release 1-n) | N/A | 08-Oct-16 APW | |
Technologies | Is there any new software or technologies involved? (Y/N) If yes state any additional actions taken to ensure adequate handover to the production support team | ASOR (Release 1-n) | Y | 08-Oct-16 APW | No new tech involved. |
Access outside University | By default all web based applications are accessible outside University without use of VPN etc Wiki list If not accessible from outside University this needs to be approved by Production Management. | ASOR (Release 1-n) | Y | 08-Oct-16 APW | Only accessible to IS Staff and permissions controlled by site owners. |
Vendor Access Required | Does vendor require db/app access (Y/N) If yes, ensure access details are in TAD | ASOR (Final Release / Handover) | N/A | 08-Oct-16 APW | |
Certificates | All changes to certificates or new certificates for this service have to be added to the certificate master list. The certificate master list is being managed by Applications Management This includes TEST and LIVE certificates and records type of certificate and expiry dates. | ASOR (Final Release / Handover) | N/A | 08-Oct-16 APW | |
Deployment Date(s) | Agreed date has been confirmed that allows adequate time for completion of Acceptance Sign Off Review. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | Already deployed. |
Deployment Resources | IS and business area resources required for deployment, including those needed for post implementation checking and sign off have been secured. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | Already deployed. |
Deployment Ownership | Responsibilities for managing the go-live, including: comms with service owner and end users, ensuring go live timescales are met, managing issues arising and managing comms between all teams involved in go live. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | Already deployed. |
Service Announcement(s) | A Service announcement has been raised with the agreed deployment date on the alert system:
http://reports.is.ed.ac.uk/alerts/
Service announcements should be raised by Project Manager 10 days before go live, but no later than 4 days. | ASOR (Release 1-n) | Y | 08-Oct-16 APW | No service announcement was raised - announcement made via email to all IS staff instead when launching the site. |
Reporting and Analytics | New BI Universes or substantial changes to Universes/report offerings need to be documented in the Information Portal managed by GaSP. https://www.wiki.ed.ac.uk/display/IP/Information+Portal+Home | ASOR (Release 1-n) | N/A | 08-Oct-16 APW |
Infrastructure checklist
Component | Success Criteria | Project Stage Required (Agile) | OK (Y/N) | Reviewed by (date) | Outdstanding Actions (Who) |
|---|---|---|---|---|---|
Technical Architecture/Operational Document(TAD) | Documentation complete and accurately reflects the environment subjected to UAT.
| ASOR (Release 1-n) | N/A | ||
Security | All security requirements, e.g. SSL encryption, IP based restrictions firewall requirements have been specified, tested and implemented in LIVE | ASOR (Release 1-n) | N/A | ||
User Accounts | N/A | ||||
Patching | Ensure that all applications have an agreed patching schedule and this schedule is agreed with service owners. Different technologies have different patching strategies: Oracle, Windows, Linux | ASOR (Final Release / Handover) | N/A | ||
Start/Stop scripts | Are Server Start-up/Shutdown scripts in place? Including start-up procedure documented, enabled and tested | ASOR (Release 1-n) | N/A | ||
Ports | Port allocation file been updated:
https://www.wiki.ed.ac.uk/display/insite/Port+Allocation+on+Unix+Servers | ASOR (Release 1-n) | N/A | ||
Backup and Recovery | All backups as noted in the TAD need to be confirmed operational.
A test recovery of user data needs to be done to validate the integrity of the recovery mechanism and process. | ASOR (Release 1-n) | N/A | ||
DR Copy | DR copy to SECONDARY DB configured and tested (unless existing database which is already setup). | ASOR/Release1 | N/A | ||
Logs | For all logs the following is in place:
| ASOR (Release 1-n) | N/A |
Support checklist
Component | Success Criteria | Project Stage Required (Agile) | OK (Y/N) | Reviewed by (date) | Outdstanding Actions (Who) |
|---|---|---|---|---|---|
Support Agreement (including any charging arrangements) | A support agreement OLA is in place for any new applications – including any hosting or support charges. Where external suppliers are involved an SLA should be in place as well.
Action: SLA moved to wiki:
https://www.wiki.ed.ac.uk/display/insite/SLA+repository+-+Applications+Management | ASOR (Final Release / Handover) | N | 08-Oct-16 APW | OLA to be written and agreed between Service Mgmt and Production. |
Time Recording Code | A Time Recording code for the application, if required, has been confirmed and set up (in ASTA) Action: Does application require a separate entry for business area in ASTA | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | |
Disaster Recovery and Business Continuity | Appropriate DR/BC provision is in place and has been fully tested. Application DR/BC details have been transferred to the DR Portfolio and DR level (1, 2 or 3) has been agreed | ASOR (Release 1-n) | Y | 08-Oct-16 APW | Dependent on existing SharePoint infrastructure |
Test Environment | An adequate TEST environment has been established for the application which may be used by support to test future changes prior to releasing these in the LIVE environment. | ASOR (Release 1-n) | Y | 08-Oct-16 APW | Test site: https://uoe.sharepoint.com/sites/is-intranet/IS-Consolidation |
Hardware and Software Licensing | All required licensing is in place including maintenance/support arrangements with external suppliers. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | No extra licensing above and beyond those in place with O365 are required. |
Browser Compatibility | Browser compatibility has been tested and compatibility information updated See for details | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | Works in all browsers supported by O365 SharePoint |
Portal Compatibility | Portal compatibility, where required, has been confirmed the Portals Service Owner. | ASOR (Final Release / Handover) | N/A | ||
Help Desk | The new application is recognised with the UniDesk (A business contact queue is defined where initial calls are raised with) | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | Agreed that all users raise support calls initially to IS Helpline. Content Owners may raise their initial calls with Service Mgmt. |
User Guide Documentation | Appropriate documentation has been produced for users of the new application. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | IS Consolidation Site Content Publishing Handbook has been produced and distributed to content creators. |
Training Material | Training material, if required, has been produced and is of an appropriate standard. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | (see above) |
Demonstration or Walkthrough | Demonstration or walkthrough of the new application has taken place for other stakeholder. | ASOR (Final Release / Handover) | Y | 08-Oct-16 APW | Tal delivered a presentation to the site content creators. |
Web Sites and Other Document Sources | External and internal web sites have been reviewed to ensure that all application references are present, correct and up to date. | ASOR (Final Release / Handover) | N | 08-Oct-16 APW | Need to publish the two docs created by Tal somewhere (whether on a Sharepoint site, or the wiki). TBC with Service Mgmt. |