Overview

Background

This project was originally going to be a two phase approach.

  • Phase 1 to deliver short-term upgrade to infrastructure
  • Phase 2 to evaluate and implement move to new Web version of ThankQ.

Phase 2 has been taken out of scope for this project as Development and Alumni are going to procurement to replace ThankQ and this process could take 9 to 12 months. This work is done under  USG014 Development and Alumni CRM Procurement. Following this, the implementation of the chosen product would be completed within the 24 month period. 

This project will focus on providing end of life infrastructure upgrades to allow ThankQ to run on a supported environment until procurement of the new software takes place. 

 

Scope

ThankQ is running on the following:

 

App Tech/Version

Web Server/Version

App OS/Version

DB/Version

 

DB OS/Version

Technology

ASP/.Net 2.0.50727

IIS 7.5

Windows Server 2008 R2

SQL Server 2008

Windows 2008 R2

End of Life Date

12 Jul 2007

13 Jan 2015

14 Jan 2020 (extended)

13 Jan 2015

14 Jan 2020 (extended)

8 Jul 2014

9 Jul 2019 (extended)

13 Jan 2015

14 Jan 2020 (extended)

 

An analysis phase has been completed in order to determine the specification of the infrastructure required for the database and application servers that the existing version on the ThankQ application is supported and will run on.There is only a TEST, TRN and LIVE server, with TRN and LIVE on the same virtual server as is currently set up.

UoE will

  • Provide the virtual application and database servers, built and configured to the specification supported in the supplied documentation.
  • Support the Access Group in their installation of the application to the new servers and in the migration of the data to the new database.

Development and Alumni have agreed with the Access Group that the Access Group will:

  • Install ThankQ application on new server environments
  • Complete the database migration and ThankQ application repointed to new database on TEST
  • Complete the database migration and ThankQ application repointed to new database on LIVE

 

Objectives and Deliverables

Number Description

Priority

Moscow

Objective 1

To ensure that the application server components are upgraded to versions that will remain supported until the end of the procurement period (24 months), or to the latest version that is supported by ThankQ

 
D1.1

Provide a new virtual machine for the application with the following specification:

Specification as per the "thankQ_hardwareandsoftwarerequirements_2018" document.

Running on Windows Server 2016. This will in turn upgrade the following:

  • A patched / upgraded ASP.Net to the latest version provided by the OS upgrade
  • IIS is upgraded to the latest version provided by the OS upgrade
Must Have

D1.2

Our current version of the ThankQ application installed and configured by The Access Group.

Must Have
D1.3 Upgrade the MyEd Alumni portal channels. Must Have
Objective 2 To ensure that the ThankQ  is running on a supported database and operating system  
D2.1

Provide a new virtual machine for the database

Specification as per the "thankQ_hardwareandsoftwarerequirements_2018" document.

Operating system: Windows Server 2016

Database: SQL Server 2016 Standard Edition

Must Have
D2.2

Access Group to perform database migration & ThankQ app repointing from current SQL 2008 database

Must Have
Objective 3 To ensure that old versions of software and infrastructure are decommissioned  
D2.2 Decommission legacy infrastructure and components on both database and application tier if they are unused Must Have
     

Benefits

  • ThankQ will run on supported application and database infrastructure until its replacement is implemented.

Success Criteria

  • The upgrade of the application tier is completed successfully with any post upgrade issues resolved
  • The database migration is completed successfully and is running on supported infrastructure

Project Milestones

Planning sign off 28-Jun-2019
Infrastructure set up complete 12-Jul-2019
Acceptance Sign Off 23-Aug-2019
Deploy to LIVE 28-Aug-2019
Deployment Sign Off Review 16-Sep-2019
Closure 23-Sep-2019

Project Info

Project
ThankQ Infrastructure Upgrade
Code
USG012
Programme
USG Portfolio Projects (OTHUSG)
Management Office
ISG PMO
Project Manager
Muriel Mewissen
Project Sponsor
Kate Brook
Current Stage
Plan
Status
In Progress
Project Classification
Run
Start Date
31-Aug-2018
Planning Date
28-Jun-2019
Delivery Date
28-Aug-2019
Close Date
18-Sep-2019
Overall Priority
Higher
Category
Discretionary

Documentation

Plan