Completion Report

Project Summary:

Meetings were held in October and November  between ITI, USD and MVM to review the original Scope, Objectives and Deliverables for MVM024, to see if we were in fact delivering via other work strands and therefore could close down MVM024.

Scope

1. The CMVM IS staff and DST to investigate the options to adopt the ISFM desktop on all College teaching PC’s by summer 2016.  Done
2. To highlight any risks around this, including timescales, inherent risks around exam deployment, software upgrades and start of term considerations as per recent problems.  Done
3. Provide a plan to adopt the desktop in each campus location.   Done
4. Procure replacement PC’s for the labs to bring them into the annual planning cycle which DST will manage.   Delivered
5. Consider networking problems and identify costs and a plan to replace suitable networking infrastructure in key locations to help.    CIS004 NETWORK STRATEGIC REVIEW PROJECT will cover this. Paul Clark is on the project board for CIS004.
6. Work with Learning Spaces Technology and Lesley Greer to adopt the LST pro-active maintenance model in all campus locations and adopt best practice, including the checklist model.   Lesley and MVM will be working together deliver this.  

Out of Scope IS Cloud Print service adoption is being delivered by MVM008.

MVM012 project is currently setting out the requirements for setting up Speedwell application for MVM. This is expected to be an additional 10 days effort for Desktop but being handled by follow on project MVM032.

Objectives

For the MVM College to be able to use any IS Configured desktop lab machine for a consistent  student experience, by summer 2016, for all managed desktop infrastructure in our labs. This is Outstanding.

To put in place a five year rolling replacement cycle with desktop services.  In Place, as set out by Graham Newtonand ALan Gilchrist.

Ensure that the Edlan configuration in our labs is fit for purpose to adopt the new model. Covered by CIS004 Network Review Project.

Review the FTE requirement to support the extension of service and new model. Done.

Provide clear management information on usage within lab areas to drive the learning and teaching strategy.   IN PROGRESS via LabMon statistics.

Deliverables

The attached document outlines the work to be done through 2017.

mvmfm_windows_10_estimates.docx

Musts

Replacement of obsolete PC's to allow CMVM to adopt the centrally managed environment.  Delivered

Migrate the existing MVM desktop standard to the Central IS Managed desktop standard.   WAY FORWARD. Windows 10 upgrade/migration project is an opportunity to create an MVM Profile on which to centralise the MVM Model, if MVM can lead on this. Dave Ross is ready to work with the MVM Lead on Windows 10 Project. Alan Gilschrist will be kept in the loop. This will cover work such as Simplifying the naming Conventions., setting up a Generic MVM user profile to be applied as much as possible, defining any specific user profile (such as the 'hybrid' Lab/Lecture/Exam profile). See attached document.  

Implement the changes across the circa 500 PC's across the estate.  WAY FORWARD. This can be delivered via Windows 10 but is not part of the W10 project scope. Again, Dave will support Schools in this.  

Work with Learning Spaces Technology to adapt and adopt the central support model for all MVM locations.   WAY FORWARD. Lesley Greer will work with Dave Ross and Alan Gilchrist. see attached document

MVM campus teams to then adopt the same support model as LST.   WAY FORWARD. Lesley Greer will work with Dave Ross and Alan Gilchrist via the ISFM CAB change management process.    

A five-year rolling  replacement plan for PC's.  Delivered,

ITI and MVM to ensure that the network capacity can service the new model.   WAY FORWARD. To be covered by CIS004 network strategic review.

Agree a sensible license model for the software being provided, especially the MVM applications and how this is integrated into the new model.   WAY FORWARD.

Provide additional resource estimated at 1 FTE  to the Desktop Team to support the additional 500+ PC's - with the person in place during the project to allow handover before systems migrations can be signed-off. This person would need trained and skilled up to the curent level of experience required to support the machines.   Not pertinent now but we will confirm the MVM effort needed for the work above (Alan Gilchrist's effort).   see attached document.

Should

If appropriate, agree with desktop service the most appropriate use of 'modes' (e.g. training mode exam mode, desktop, or potentially a new mode). WAY FORWARD. The MVM120 project with ALan Gilchrist as Project Manager will pick this up.

Benefits

Students experience - any MVM student will be able to access any lab machine across the university.   Can be achieved

Student experience - enables to print to any IS cloud printer in any location (MVM008 to complete).

Enabler to investigate a standardised virtual desktop infrastructure tying in to project DTP001 Apps to User Devices providing a standard desktop or application to ODL, PGT in non-university locations. Can be achieved

Clear management information around lab space usage to inform and drive the college's learning and teaching strategy. Can be achieved

Increases the student lab footprint for CMVM students. Can be achieved

Sustainability and PC reuse for the machines which we remove from the lab areas. Can be achieved

Success Criteria

All Labs and Lecture PC's migrated to ISFM. Can be achieved

ISFM accomodating new application specific to MVM. Can be achieved

Licensing in place to allow ISFM for MVM. Can be achieved

Support in place to allow Desktop to take on additional rsponsibility of maintenance and support. No longer appropriate.

A common way of working across Campus Teams, LTS and ITI in regard to support and maintenance of Labs and Lecture PC's. Can be achieved

In summary, these people in these roles will deliver the MVM024 objectives.

MVM Change Manager = Alan Gilchrist Operational support = local MVM support teams Desktop Liaison - Dave Ross IS FM service provider = ITI Desktop (Dave Ross)

Attachment	Size
Workstreamd and Estimates for outstanding 'mvm024' work	16.71 KB