Closure Report

Project Summary

Previously up to 2016, there was no consistent Disaster Recovery review and testing performed for over 10 years.

Significant technical debt in the Disaster Recovery was built up, leaving University priority services at risk in case of major Disasters.

This project has two main objectives:

  1. Build upon the 2016 Disaster Recovery project (INF120), by picking up recommendations:

  • Review Disaster Recovery documentation location.  
  • Improve documentation related to Disaster Recovery for Top and medium priority services.
  1. Review and update the Disaster Recovery  documentation produced in the 2016 initial Disaster Recovery project.

Project Scope

This project’s focus was to review the University’s priority services managed by IS Applications, this included Top and Medium Priority Services. Please note where any of these services are managed by 3rd party supplier (e.g. Cloud based) the project  documented components that are shared and collaborated with the owning infrastructure area, such IT Infrastructure, to link to their documented Disaster Recovery Plans. 

Out of scope: Project budget was set at 15 days max (late revised to 20 days), therefore this project could not complete any DR tests (including Top or Medium priority services). Please note that there are other services which are not classed as top or medium priority - reviewing the documentation for these services was out of scope on this project.

 

Analysis of Resource Usage:

Staff Usage Estimate: 20 days

Staff Usage Actual: 17.6 days

Other Resource Estimate: 0

Other Resource Actual:  0

Other Resource Variance: 0

 

Explanation for variance

  • n/a

Outcome

 No.

 Description

 Priority

 (MoSCoW)

 Outcome

O1 To establish the set of components which are used by the priority services Applications    
D1.1 Review all applications and components which make up the Top and Medium priority services Must Have Achieved
O2 To review and update a Disaster Recovery plan, where required, for each of the applications noted as top and medium priority services     

 D2.1

 Establish a DR position for each top priority application, where required 

 Must Have

Achieved

D2.2 Establish a DR position for each medium priority application, where required Must Have Achieved
D2.3 For each Top and Medium priority service, if none already available, produce a DR document/plan. This must include a written document, if none already available, on how to recover each application. This may link to other documents Must Have Achieved
O3 Review Disaster Recovery plans in established central repository and communicate any changes to appropriate support teams    
D3.1 Review storage and access to Master Documentation containing DR position for each component and detailing each Top and Medium priority Service DR Document / Plan  Should Have Achieved

 

Key Learning Points

  1. An agreement that going forward this documentation is maintained as a BAU activity by Technology Management.
  2. 18 recommendations for DR documentation process delivered in report. The DR documentation can be found on the IS Applications System Documentation Dashboard SharePoint site.

 

Outstanding Issues

There are no outstanding issues.

 

Project Info

Project
Annual DR Review
Code
INF138
Programme
ISG - IS Applications Infrastructure (INF)
Management Office
ISG PMO
Project Manager
Ian Mitchell
Project Sponsor
Stefan Kaempf
Current Stage
Close
Status
Closed
Project Classification
Run
Start Date
04-Feb-2019
Planning Date
29-Mar-2019
Delivery Date
14-Jun-2019
Close Date
28-Jun-2019
Programme Priority
4
Overall Priority
Normal
Category
Compliance

Documentation

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