Report for May 2017

Report Date

May 2017

Achievements in Last Period

• Progress continues to made in closing out the outstanding issues remaining with the Helpdesk prior to commencing the next upgrade project and plans are in place to implement the required fixes.
  • Finance - good progress has been made to enable both invoices and credit notes, associated with archived work requests, to be processed
  • Stock Management - stock in local stores can now be properly adjusted by the trades staff via the mobile application
  • SLA's - a requirements specification and associated project plan has been prepared to enable the management of work requests whilst waiting for contract order invoices to be processed

• During this reporting period,  
  • A further 4 calls have been resolved and subsequently closed, namely;
    • EST080-245 - Changing Status on Work Request is now functioning as required
    • EST080-269 - Stock Updates are now being correctly updated via the mobile application
    • EST080-273 - Archived invoices as part of the monthly billing can now be transferred to Finance
    • EST080-278 - Customer surveys are now being generated for each work request
  • There are now only two outstanding calls namely;
    • EST080-271 - Approve Screen Updates.  This has been successfully tested within the Test environment
    • EST080-275 - credit Note Processing After Monthly Billing Run.  The quote received from the supplier has been approved and a purchase order raised
  • review of remaining issues held with Mass on a weekly basis
  • Have commenced the update of the project completion report
    • IL004 - An outline project plan and requirements was produced and forwarded to both Estates and Mass.  This will resolve the current issue of maintaining the SLA whilst awaiting invoices for contract orders

Issues

• Additional effort has been required to close out the project, through a combination of project management and technical activities over the past few months.   As a result the overall project budget was increased by 21 days to 588 days by transferring days from the IS Applications Consultancy budget.  For information the project budget for the year stands at 367 days.

Next Steps

• Install planned changes
  • EST080-271 - Approve Screen Updates. This is scheduled to be deployed to the Live environment on 12th June
  • EST080-275 - credit Note Processing After Monthly Billing Run. Scheduled to be delivered w/c 3rd July
• Close project