EST080-275 - Credit Note processing after Monthly Billing Run
Completed initial tests relating the fix received
Issues reported with initial testing - Raised 3 orders:- 323745 for Contract, 323746 for Goods and 323747 for Stores. The credit note process works fine if the order type is Contract but not for Goods/Stores. When creating a batch I was unable to see the orders 323746 and 323747 to pick up and add them.
Details forwarded to Mass who have subsequently advised - "We have modified the Credit Note screen as specified in the document ( Credit Note Entry Screen used in the Client by Estates Finance.docx) to allow processing of archived work requests and to prevent the 'invalid order number' message. The additional issues in the new document have not been covered in this work and will require further specification of the changes required."
Mass have subsequently advised - We have now found the reason for the issue - due to triggers/stored procedures not looking at the archived tables. We will modify these and send them over.