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Estates Department Help Desk
Journal
w/c 29th May 2017
w/c 29th May 2017
This article was published on
Jun 8, 2017
Project Info
Project
Estates Department Help Desk
Code
EST080
Programme
Estates General Programme (EST)
Management Office
ISG PMO
Project Manager
Andrew Stewart
Project Sponsor
Grant Ferguson
Current Stage
Close
Status
Closed
Start Date
18-Aug-2014
Planning Date
n/a
Delivery Date
n/a
Close Date
30-Jun-2017
Programme Priority
3
Overall Priority
Higher
Category
Discretionary
More project information
Documentation
Initiate
Estates and Buildings Fault Reporting Proposal
Plan
Project Brief Estimation Details
Project Brief
Execute
Estates Wide Communication
Workshop Comments from 11-Nov-14
Drop Down Reference Lists
Budget Increase explanation - NEEDS REVISED/UPDATED
Fault Type Data
On Demand SLA Set up
Queries / Notes on Processes/Set up
Changes to Monthly Billing Process
Business Requirements
Project Plan - Mind Map
Technical Architecture
Implementation Plan
Deployment Checklist
Jira Test Log
Service Level Agreement
Deliver
Helpdesk Support Processes
Close
Completion Report
Other
Additional Notes
Load Testing Information 25-Sep-14
Trades Team Briefing and Communication
Furniture Office and Landscaping Team Requirements
EST080 - Plan by date
New page
Fault reporting Brief notes - Earlier version of notesr
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