CIS009 Project Brief - 3v0

Document Sign-off

Name Role Date signed off    
Tony Weir Project Sponsor 8/9    
Maurice Franceschi Project Manager 8/9    
         
CIS009 Project Board   8/9    
CIS009 Project Team   5/9    

 

Background

The University data network is a key infrastructure component supporting the delivery of teaching, learning, research and business operation for the University’s staff and 37,800 full and part time students.

Under investment over the past ten years has resulted in failure to keep pace with necessary technology refresh, therefore creating a large amount of technical debt.

The University, like all other Universities, faces the challenge of the network being increasingly relied on for more services being accessed through more devices. Teaching, learning and research services all fundamentally rely on the network for the creation, distribution and access of content and material. In addition, the network is also a key foundation for operational services.

 

This project will procure a supplier to deliver the hardware, replace the current network and provide support for deployed network.

 

Scope

The high level scope of the procurement is as follows:

  1. Core Network
  2. Distribution
  3. Edge Network
  4. Wireless Network
  5. Internal and Wireless Firewall
  6. Management & Monitoring Tools
  7. Deployment
  8. Support & Maintenance (Opex)

 

Note that the Procurement Strategy Document provides a comprehensive overview of the project.

 

Out of Scope

Perimeter Firewall

Datacentres  

 

Objectives and Deliverables and Success Criteria

  Description of the Objective  
  Description of the Deliverables needed to achieve the objective  
Objective 1 Procure a supplier to deliver the hardware, replace the current network and provide support by Q4 2018 Success Criteria
   Deliverable D1.1 Agreed Plan for Procurement using Competitive Dialogue Sign-off by Project Board

   Deliverable D1.2

Execution of the Plan to stated dates Minimal deviation from stated milestones
   Deliverable D1.3 Suppliers awarded the contract and T&C's agreed by Q4 2018 Sign-off by Project Board
Objective 2    
   Deliverable D2.1    
   Deliverable D2.2    
Objective 3    

   Deliverable D3.1

   
   Deliverable D3.2    
Objective 4    
   Deliverable D4.1    
Objective 5    
   Deliverable D5.1    
   Deliverable D5.2    

This table can be used through Business and Technical Analysis, Design, Build, and Testing/UAT as a Traceability Matrix to ensure the project brief project objectives and deliverables are followed through.

 

Requirements

 

Requirement User / Owner MoSCoW Associated Objective/Deliverable (Ox/Dx.x)

A range of suppliers/manufacturers offering distinct solutions to participate in the procurement

 

  Should O1/D.1

A gradual refinement of our understanding of what is possible via Competitive Dialogue

 

  Must O1/D.2

A fully informed ITT

 

  Must O1/D.3

A successful bid by a supplier which we can be recommended to the project board

 

  Must O1/D.3

A final T&C

 

  Must O1/D.3

 

Benefits

A stable and secure data network which is  resilient, performant, flexible, scalable and easily managed.

A foundation to support the University’s requirements for future expansion and new technology in learning & teaching and research. Delivering greater data capacity for more devices. Support for critical operational services such as telephony and building management.

 

Governance

 

Project Board

Role Name Division / Group / Team / College / School and Title
Executive / Project Sponsor Tony Weir Director, IS IT Infrastructure Division
Senior User (may be the Executive)    
Senior Supplier Dave Graham Communications Infrastructure Head of Section
Other board members    
  Gavin McLachlan Chief Information Officer and Librarian to the University
  George Sked Director of Procurement
  Alastair Fenemore Chief Information Security Officer
  Lee Hamill Deputy Director of Finance
  Callum Robertson Estate Development Manager, Estates
  Calum Muir Building Services Engineer, Estates
  Fraser Muir CIO, CAHSS
  Alistair Scobie Principal Computing Officer, CSE
  Paul Clark Head of IT, CMVM
     

 

Tolerances

The Project Board will be immediately informed and asked for approval if

  • the estimation for project budget increases by 10% or more ,
  • delivery milestones slip by a month or more,
  • if there is a major change in scope

 

Resources Skills and Cost

Budget

See Procurement Strategy Document.

 

Priority and Funding

This is a highest category priority project for ISG. Priority 1.

Funding in place.

 

Project Team

 

Role Name Division / Group / Team / College / School and Title
Project Manager Maurice Franceschi ITI, ITI Portfolio Manager
Senior Supplier David Graham ITI, Section Head CIS
Technical Lead Sam Wilson ITI, Network Development & Support Officer
Security Technical Advisor Kerry Milestone ITI, Service manager (Network Specialist)
Authentication Technical Advisor Graeme Wood ITI, Section Head Enterprise
Business Analyst (Market Knowledge) Simon Robinson, Nick Harrison PTS Consultant
     
Procurement Advisor Jennifer Paterson Procurement Manager
Legal Advisor Sabrina Jenquin Solicitor
Subject Matter Experts    
Security Alistair Fenemore CISO
Colleges TBC TBC
Sustainability and Community Benefits Michelle Brown Head of SRS Programmes
Consultancy on large scale network procurement TBC External advisor (university) / Consultant

 

Quality of Project and Deliverables / Key Project Milestones

The project quality is assured by following the procurement and legal advice and guidance.

 

Milestone Sign-Off means Date of Milestone Who signs-off (Accountability)

Start of Project

Project can begin, is in line with Programme and Portfolio priority, has resource

28/4/17

Sponsor, Programme Manager

End of Planning

Project Brief, Plan, Estimated Budget, Risks, Communication Plan - all approved. Project has resource approved by section head for the estimated effort. Project has funding for effort for other costs.

8/9/17

Project Board

Issue ESPD

European Single Procurement Document (ESPD) published

14/9/17

 

Issue ITPD

Invitation to Participate in Dialogue (ITPD) published

30/10/17

 

Competitive Dialogue

rounds of dialogue

 

 

Issue ITT

Invitation To Tender (ITT) / Call For Final Tenders (CFT)

8/6/18

Project Board

Award to Supplier

Procurement has been conducted fairly and award made according to procurement and legal rules and advice

16/8/2018

 

Project Board

 

Security QA

Satisfies security

part of procurement criteria

Section Head

EqIA

If Appropriate n Equality Impact Assessment completed, validated by equality office and deposited on eqia website

part of procurement criteria

PM / Service Owner / Equality Officer

PIA

If Appropriate Privacy Impact Assessment

part of procurement criteria

PM / Service Owner / CISO

Contract T&C agreed

Deployment project can proceed

26/10/18

Project Board

Closure

Project can close

7/11/18

Sponsor, PM

 

Assumptions

We assume that the budget will be sufficient to cover the procurement scope.

We assume that our appetite for risk is low although innovation and new technology will be welcome.

Constraints

The budget is fixed.

UoE Estate is not a greenfield site.   Network must be able to deliver service to all existing locations during transition and to function alongside the existing network.

Risks

Due to the sensitivity of the information, this project will share its documentation, risks and issues on Sharepoint. The current risks are listed in the CIS010 Project Logs. The project website will only be used for high level milestones and project brief and high level project progress reports.

The project team members are few and committed to other projects and ongoing support work - so constraint on availability and also any unexpected absence could cause significant delay.

Issues

Due to the sensitivity of the information, this project will share its documentation, risks and issues on Sharepoint.

 

Previous Lessons Learned

Important that what is Out of Scope is understood and agreed at the project start - project board has this responsibility. Procurement and Legal will be bringing lessons learned from previous Competitive Dialogue to this project.

 

Dependencies

No current dependencies on other projects, but given the timeframe for the procurement, if any project implements changes to the network then this might inform the ongoing CD rounds and refinement of the eventual ITT.

 

Version Control

Project Documentation will adopt the following convention 

  • Documentation in development will be version 0.x or 1.x
  • Documentation submitted for Approval will be version 2.x
  • Documentation signed-off as complete will be version 3.0
  • And changes to the document will be change managed and result in version 3.x  

 

Communication

No communication plan as yet drawn up to engage with the wider community. The project board will be asked for advice and direction on the extent, timing and type of communication that is needed.

                          

 

Run / Grow / Transform

This is a Growth project with potential to Transform.

 

Alignment with Strategic Vision  

IS Strategic Vision the main elements of the vision that this projects contibutes to are highlighted in bold.

Student Experience

Commentary
Student experience and the unique Edinburgh offer X
Online and distance learning leaders X
Library national and international leadership X
   

Research and Innovation

 
Research IT and Data Sciences X
Innovation X
Collaborative leadership  and social responsibility X
   

Service Excellence

 
Process improvement, efficiency, quality and best practice X
Long‐term IS strategic planning and linked professional services X
Information Security X

 

University's Strategic Vision for 2025 the main elements of the vision that this projects contributes to are highlighted in bold.

Vision Themes Commentary
A unique Edinburgh offer for all of our students  
• all of our undergraduates developed as student/ researchers with clear, supported pathways through to Masters and PhD  
• all our students offered the opportunity to draw from deep expertise outside their core discipline  
• a highly satisfied student body with a strong sense of community.  
   
Strong and vibrant communities within and beyond the University – making the most of our unique offer of world-leading thinking and learning within one of the world’s most attractive cities X
   
A larger, more international,staff who feel valued and supported in a University that is a great and collegial place to work, develop and progress  
   
More postgraduate students – underpinned by the best support in the sector to ensure we attract the brightest and best regardless of ability to pay X
   
   
   
A strong culture of philanthropic support focussed especially on our students and on outstanding research capabilities. X
   
Many more students benefiting from the Edinburgh experience (largely or entirely) in their own country – supported by deep international partnerships and world- leading online distance learning X
   
Sustained world leading reputation for the breadth, depth and interdisciplinarity of our research supported by strong growth in research funding and strong international partnerships – drawing from well-established and less well developed sources

 

   
An estate that matches expectations, responds flexibly to changing student and staff needs, and showcases the University

X

   

A deeper and earlier collaboration with industry, the public sector and the third sector – in terms of research; knowledge exchange; and in giving our students the best possible set of skills for their future

 
   

 

 

Digital Transformation Commentary
Describe how the changes this project delivers will contribute to the digital transformation of the Service                  the upgraded network will be an enabler for growth and transformation across the university           

 

 

IS Change Programme - How will this project's Deliverables and Benefits promote the Themes  

 

IS Change Programme Theme How the project deliverables and benefits contribute to change
Project Management  
Working Together X
Standards and Technical Leadership X
Staff Learning and Development  
Service Based Culture  
Equality and Diversity  
Partnerships and Philanthropy X
Flexible Resourcing X
Communication and Branding

 

 

Service Excellence - Information and Security

 

Security will be an important element of the procurement assessment and award.

 

Service Excellence - Process Improvement, efficiency, quality and best practice (Social Responsibility and and Sustainability)

TBC

 

Digital Transformation

n/a

 

IS Change Programme - How will the execution of this project promote the Themes

 

IS Change Programme Theme How the project process will contribute to change
Project Management  
Working Together  

This project will require collaboration and communication across the university's communities.

 

Standards and Technical Leadership  
Staff Learning and Development

 

 

 

Service Based Culture

 

 

Equality and Diversity

Procurement criteria will seek to promote equality and diversity goals.

 

Partnerships and Philanthropy

 

Procurement criteria will seek to promote partnerships.

 

Flexible Resourcing

 

TBC

 

Communication and Branding

 

 

 

 

 

Project Sponsor – Project Responsibilities

The sign-off milestones are associated with specific responsibilities of the Sponsor role .

Start of project – Explicitly Included in the Initiation Milestones Sign-Off

  1. Negotiates and confirms funding for the project
  2. Ensures the project is in line with organisational strategy and priorities
  3. Chairs the project board, appoints its members and ensures they are effective
  4. Advises the project manager of protocols, political risks, issues and sensitivities
  5. Makes the project visible within the organisation  

End of Planning – Explicitly Included in the Planning Milestone Sign-Off

  1. Works with the project manager to develop the Project Brief
  2. Ensures a realistic project plan is produced
  3. Sets tolerance levels for escalation to themselves and to the project board
  4. Ensures that project team have representation and engagement from users and suppliers
  5. Helps identify Stakeholders
  6. Approves Communication Plan
  7. Agrees on frequency of meetings with Project Manager
  8. Agrees of frequency of meetings with Project Team
  9. Agrees on milestones and who signs-off

 

Execution – ongoing

  1. Provides strategic direction and guidance to the project manager as directed by the Board
  2. Approves changes to plans, priorities, deliverables, schedule
  3. Encourages stakeholder involvement and maintains their ongoing commitment
  4. Chief risk taker
  5. Makes go/no-go decisions
  6. Communicates change in organisational structure, priorities, business benefits or funding
  7. Helps the project manager in conflict resolution
  8. Helps resolve inter project boundary issues
  9. Gains agreement among stakeholders when differences of opinion occur
  10. Assists the project by exerting organisational authority and the ability to influence  

Delivery – Explicitly Included in the Delivery Sign-Off

  1. Ensures that Service is ready for change

 

Closure - Explicitly Included in the Closure Milestone Sign-Off

 

  1. Helps with publicity for the change delivered
  2. Ensure that benefits will be managed, measured and realised post-project
  3. Evaluates the project’s success upon completion
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Project Info

Project
Network Replacement Procurement
Code
CIS009
Programme
ITI - Communications Infrastructure (CIS)
Management Office
ISG PMO
Project Manager
Karen Wilson
Project Sponsor
Anthony Weir
Current Stage
Close
Status
Closed
Project Classification
Transform
Start Date
31-May-2017
Planning Date
29-Sep-2017
Delivery Date
26-Jun-2019
Close Date
02-Oct-2019
Overall Priority
Highest
Category
Compliance

Documentation

Plan