13.5 CRM review and future CRM approach for SRS Department
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  5. Initial report and scoping completed

Initial report and scoping completed

Report Date
May 2019

Part 1 and 2 of the report have now been completed:

  • Part 1: Background and introduction
  • Part 2: Scoping exercises - discovering the challenges and opportunities of CRM systems

We will now consider the findings and recommendations of the report to inform Part 3 of the report: reviewing what our CRM options are and making a recommendation.

This project is on schedule.

Project Status
RAG Status
Time
GREEN
Cost
GREEN
Scope
GREEN
Overall
GREEN
Change Status
Has formal escalation taken place?
No
Activity
Approved budget
0.0 days
Activity this month
0.0 days
Activity this year
0.0 days
Activity to date
0.0 days
Estimate to complete current year
0.0 days
Estimate to complete future years
0.0 days
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Project Info

Project
13.5 CRM review and future CRM approach for SRS Department
Code
Ce3
Programme
SRS - Communications Channels and Systems (CER)
Project Manager
Sarah Ford-Hutchinson
Project Sponsor
Sarah Ford-Hutchinson
Current Stage
Procure
Status
In Progress
Start Date
01-Feb-2019
Planning Date
n/a
Delivery Date
n/a
Close Date
n/a
Overall Priority
Normal
Category
Discretionary

Documentation

Not available.