October 2015

System Monitoring Solution - Pilot

INF107 having completed, the next project will split into a Pilot phase to validate the technical solution and the process changes recommended, before procurement/implementation.

We had hoped to start this in 2014/15 but due to other priorities and resource constraints, will start in Q4 2015 once we have discussed with colleagues in ITI.

Staff and students have been operating more and more on a 24x7x365 basis. Service availability is key to ensure this. While our infrastructure is robust, issues to arise and as we do not have personnel on hand to the same timeframe, an automated facility is required.

To start Q1 2016

We have taken on the above products as part of our core workflow for project (and support) delivery in recent times. As such they are essential to our ability to successfully deliver change within the University. Failure to keep the products up to date and in a supportable position exposes us to the risk of serious issues with the software that may affect their ability to run and operate in our environment.

To start Q1 2016

Decommission Obsolete Infrastructure

Category: Core Funding

Milestones

RAG Status/ RAG change during last month

GREEN

Report by David Watters for October 2015

Achievements this Period

• Some work on Password Manager 
• Clarification on CF applications & EOL for annual planning

Issues

• Need to update later milestones in line with migration projects in other programmes

Next Steps

• Sign off deployment of Password Manager
• Update milestones and risks round CF migrations

INF110 (AP56-004)

Install Oracle 12c

Category: Compliance

Milestones

RAG Status/ RAG change during last month

AMBER

Report by David Watters for October 2015

Achievements this Period

• New servers delivered by ITI Unix

Issues

• Lead resource leaving UoE - work to be re-assigned

Next Steps

• Replan next stages and milestones for remainder of project
• System analysis to commence

Milestones

Milestones to be replanned (09/11)

INF111 (AP56-006)

New SQL Server Database Tier Replacement

Category: Compliance

Milestones (to be confirmed)

RAG Status/ RAG change during last month

AMBER

Report by Karen Stirling for October 2015

Achievement in Last Period

• Project Brief approval given by WIS on 9^th October
• Microsoft Professional Services have provided a proposal document this has been issued to Project Sponsor / Programme manager for review and request for funding to support project

 Issues

• Additional scoping call held with Microsoft on 30^th Sept – expected proposal document within 2 days however not received until 16^th October
• Discussion with Project Sponsor / Programme Manager for MS funding delayed due to PM on unexpected leave from 5th October until 21st October
• Head of Development Services has suggested that we use an independent consultant due to the cost of MS proposal, this has been raised up to Director of IS Apps. In the meantime, PM to research local area IT consultants to contact, this will inevitably impact timescales for analysis and design

Next Steps

• Confirm funding in place for consultancy work
• Start design and build activities

INF112 (AP56-007)

Build and Configure new ColdFusion Version [15/16]

Category: Compliance

Milestones

RAG Status / RAG change during last month

GREEN

Report by Gillian Henderson for October 2015

Achievements in Last Period

• Migrated iSkills Test environment to CF11
• All testing of iSkills completed sucessfully
• Acceptance Sign off complete
• DR Test carried out
• Handover to Technology Management
• Updates to Operational doc  including DR procedure and creating new Instance in CF11
• Prep for live environment including requesting VM's complete.

Issues

• There was potential for the go-live date of the 17th Nov to be conflicted for as the TTU010 was at risk of being delayed. This was pre-empted by bringing forward the go-live of iSkills on CF11 by one week to 10th Nov.

Next Steps

• Build CF11 Live Environment
• Migrate iSkills Live environment to CF11
• Test iSkills live following upgrade to CF11
• Deployment Sign off

INF113 (AP56-)

System Monitoring Pilot

Category: Discretionary

Milestones (to be confirmed)

RAG Status / RAG change during last month

GREEN

Report by Colin Watt for October 2015

Achievements in Last Period

• Project Website set up.
• Initial meeting with stakeholders in ITI to review recommendations from INF107 and agree overall project scope.
• PM has met with Project Sponsor to follow up on expectations for Project, potential candidate services for pilot.
• Milestones to be planned assuming pilots with 2-3 services, sequentially, with review after each and final recommendations

Issues

• No major issues.

Next Steps

• Complete Project Brief and estimates, agree with stakeholders including directors of IS ITI and Apps.

INF108 (AP45-034)

Automated Server Builds