All combined Clearing & Embargo Meetings took place with most parties participating
Telephony Set up & Load Testing was successfully carried out
TeachingSpaces Testing was successfully carried out
SharePoint Development was discussed and finalised with some last minute changes
SharePoint form was combined with an existing form from CAHSS aiming to improve staff and applicants experience. There is now one form for all different lines. This should also avoid asking an applicant the same question twice.
All Documents were updated and uploaded into the Clearing 2019 Website
Postcode Checker was updated and went Live successfully
Issues
SharePoint Development took place at a short notice, which was not ideal for Training before the actual Clearing day. The Call Handlers were not trained with the new form as further changes were requested to be made afterwards as some final requirements were not meeting the expectations for the Firstline part.
Load Testing of the SharePoint form was not taking place in the week before training
Booked Rooms had to be re-arranged for the week before Clearing to ensure that Telephony can carry out
Next Steps
Clearing to take place on 6th August 2019
Summary and Feedback for Closing should start to be gathered
