Report for December 2019

Report Date

December 2019

David and Graham will work on and present all documentation to the Desktop CAB in October for final approvals.

Director has requested prioritised action for this project after discussions with the project sponsor.

Achievements in Last Period

• David and Graham to detail the Change Management Process for handling standard, minor and major changes - done
• David and Graham to draft scenario for dealing with N-2 devices that drop from support : keep on jamf holding area/remove completely - done

Issues and Risks

• none

Next Steps

• David and Graham to develop an OLA/Several OLAs (based on W10) : Colleges CO's and Desktop CAB to agree KPI's and agree Roles and Responsibilities
• David and Graham to develop an SLS (based on W10)
• All documents to be run past Service team for feedback, Project Board review, Desktop CAB (No date set)

Future Milestones

Project Sponsor Commentary

None.