February 2019

Report Date
February 2019

TEL Programme Report compiled by Colin Watt, (IS Apps Programme Manager) for Programme Owner Anne-Marie Scott

 

Section One: Programme Commentary, RAG and Resources Update

Section Two: Projects Not Started

Section Three: Projects In Progress

Section Four: Closed or Withdrawn Projects 

 

Section One: Programme Commentary, RAG and Resources Update

 

Projects in Progress:

 

TEL050 Academic Blogging Service

TEL052 QMP Upgrade

TEL057 Learn Foundations

TEL058 Learn to the Cloud

TEL059 Moodle Upgrade

TEL060 Learn Upgrade

 

 

Forward Look and RAG

Resource Summary

 

 

Section Two: Projects Not Started

All agreed (Plan or In Year) projects for 2018/19 in progress.

 

 

Section Three: Projects in Progress

 

Project Info Project Manager's Commentary

TEL050

Academic Blogging Service

Discretionary

Milestones

Milestone Current Date
Planning Review 02-Mar-2018
Design/Build Complete - Phase 1 13-Jul-2018
Deployment to Live - Phase 1 04-Oct-2018
Deployment Review - Phase 1 18-Oct-2018
UAT Complete - Acceptance - Phase 1 24-Aug-2018
UAT Complete - Acceptance - Phase 2 05-Apr-2019
Deployment to Live - Phase 2 30-Apr-2019
Deployment Review - Phase 2 08-May-2019
Project Closure 17-May-2019

RAG Status: AMBER

 

Report by Sonali Nakhate for February 2019

Achievements in Last Period

  • Phase 2 - Blogs Archive and deletion development complete and testing preparation work in progress.
  • Domain of One's Own contract paperwork in progress with third party supplier and Legal service.
  • Blogs Search technical options agreed, R&D phase underway.

Issues

  • Delay to Phase 2 of the project as Funnelback has proved to be unsuitable technology for Blogging - Issue created.

Next Steps

  • Complete Test setup of IDM service and Test accounts for start of Blogs Archive & Deletion testing.
  • Blogs Search R&D stage complete and a plan agreed.
  • DOOO paperwork complete

TEL052

QMP Upgrade (17/18)

Compliance

Milestones

These milestones will be reviewed 8 March where there will either be progress on the Test build or we replan with QMP on site

TEST signoff (by QMP)

31-Jan-2019

Acceptance signoff

28-Feb-2019

Training completed

08-Mar-2019

Soft deploy to live - live install (ring-fenced)

22-Mar-2019

Deploy to Live- opened to user base

11-Jul-2019

Decommissioning of old servers

26-Jul-2019

Delivery review

27-Jul-2019

Close

31-Jul-2019

 

RAG Status: RED

 

Report by Sue Woodger for February 2019

Achievements in Last Period

  • No actual achievements in the progression of the showstopper issue so PM asked QMP, ITI, DevTech and LTW if they could commit to a meeting, either physically or digitally, to try and overcome the issues together. An additional skype meeting was therefore held 26 Feb 19 with DevTech, LTW, ITI and QMP all on the call with ITI making changes as requested by QMP at this meeting. Issue however is still not resolved and LTW have absolutely no access to Test now.
  • Discussed as a team what would happen if we can’t get the issue fixed. See meeting notes of 27 Feb 19
  • LTW confirmed that they will not be taking GLO forward. He has strongly advised users that they won’t migrate the GLO content and confirmed that they are binning Flash work altogether and moving to Learn quizzes instead.
  • LTW have gone as far as they can with documentation and training – they need a Test site to complete this work

Issues

  • QMP are continuing to investigate issues however we have now lost all access to Test. ITI  are asking what QMP are actually trying to do to see if they can help resolve the access issue, rather than make blind changes, but are not getting this information from QMP.
  • We agreed at the last catch up meeting to try and let QMP resolve issues first week in March and if no joy LTW would contact them to ask about how to take this forward. The options are
  1. Start again
  2. QMP to come on site
  3. A combination of options 1 and 2
  • Mark has emailed QMP PM 1 March 19 to take this forward. He has asked that if there is no progress by 8 March that we stop the current work and restart a new install with QMP on site saying that this would be more productive than the current arrangements, plus there’s been so many config changes made to the TEST service that it would be difficult to mimic the current settings when deploying the LIVE environment. Email is documented at meeting notes 1 March 19

Next Steps

  • Decision on how to move forward with Test
  • Managed access issue resolved by QMP so LTW can complete external UAT
  • Load testing and DR testing – Mark F has said that if Mark D decides the dates he will be able to set up from LTW end
  • TEST & Acceptance signoff
  • LTW documentation tasks to complete when TEST signed off
  • Deployment checklists completed
  • Handover
  • Live install

Rag commentary:

The project has encountered a showstopper issue during User Acceptance Testing (UAT).   The issue relates to an error with the 'Manage Access' page meaning that we cannot give users access to their content without that functionality working.  This is delaying progress with UAT and the supplier QMP is currently working with us on resolving the issue.  However current changes to the config requested by QMP has meant that we have now lost all access to the Test environment. We have agreed that QMP will have until 8 March to resolve the issues and have suggested the following options if there is no resolution:

  1. Start again (as there is worry that all the changes made been so many config changes made to the TEST service that it would be difficult to mimic the current settings when deploying to LIVE)
  2. QMP to come on site
  3. A combination of options 1 and 2 (this is the preferred option)

LTW have followed this up with QMP 1 March and are awaiting their reply.

 

TEL057

Learn Foundations

Discretionary

Milestones:

Phase One: Template Sign Off 08-Mar-2019
Phase One: Checklist Sign Off 15-Mar-2019
Phase One: Terminology Sign Off 22-Mar-2019
Phase One: Complete Usability Testing (and results obtained) 29-Mar-2019
Phase One: Evaluation Framework Sign Off 12-Apr-2019
Phase One: Training Material Sign Off 26-Apr-2019
Phase One: TEST Learn updated and available for UAT 13-May-2019
Phase One: TEST Learn UAT completed 20-May-2019
Phase One: Go/No Go for Phase One 30-May-2019
Phase One: LIVE Learn Completed (Delivery - Major) 10-Jun-2019

RAG Status: GREEN

 

Report by Lee-Ann Simpson for February 2019

Achievements in the last period

  • Continued design workshops for the Learn Foundations template to produce prototypes for testing;
  • Continued user experience activity and engagement;
  • Communications & engagement at campus and School level (KB, Central and Holyrood completed);
  • Continued focus on training requirements for users;
  • ‘Tree Jack’ Analysis completed;
  • Communications Manager recruitment underway.
  • User experience and playback session for Informatics held with next user experience activity underway.
  • Phase One Milestones re-visited and updated according to the project tasks and structure.

Issues

  • Usability test cases to be written and testing to be undertaken throughout February did not occur due to the milestones being re-visited;
  • Automation work stream slipped into Phase Two due to resourcing availability as a result of the Phase One deliverables which need to be delivered before automation can be undertaken;

Next Steps

  • Template prototype to be finalised and structure signed off;
  • Checklist prototype to be finalised and structure signed off;
  • Terminology to be finalised and signed off;
  • Continued user experience activity and engagement ongoing;
  • Usability test cases to be written and testing to be undertaken throughout March to allow for the newly updated Milestones to be achieved;
  • Communications & engagement at campus and School level with 2nd stage interviews to commence in March;
  • Student and staff user groups to be held in March;
  • Continued focus on training requirements for users;
  • Automation work stream to be defined and planned for Phase Two.
  • Continued recruitment under way for Communications Manager

TEL058

Learn to the Cloud

Discretionary

Milestones

Planning Complete 06-Dec-2018
Complete R&D Phase 31-Jan-2019
Data Cleansing Complete for Test Migration 22-Mar-2019
Provide Test Migration Data to Blackboard 02-Apr-2019
Start Test Migration 05-Apr-2019
Build ready for Test migration 23-Apr-2019
Handover of Production Saas from Blackboard to UoE 26-Apr-2019
Complete Build 20-May-2019
End Test Migration 24-May-2019
Go/No-Go Decision 31-May-2019
Complete User Acceptance Testing 14-Jun-2019
Deployment to Live 08-Jul-2019
Deployment Review 22-Jul-2019
Project Closure 08-Aug-2019

RAG Status: AMBER

 

Report by Sonali Nakhate for February 2019

Achievements in Last Period

  • Updated plan, estimates and milestones submitted to WIS, approved.
  • Design and Build work on custom UoE building blocks started.
  • Project Board established and first meeting took place.
  • Data Cleansing analysis work completed, consultation ready to be sent out to stakeholders.
  • Test Migration preparation ongoing.
  • Contingency plan options presented to the board and the recommended option is being actioned - new project kicked off that will include Learn application upgrade and patch to Oracle database on the existing physical server.

Issues

Two resourcing issues on the project. Both have been managed, however these will not be closed till the project is complete.

  • Issue 1 - Required number of software development resources not available to the project. This has been managed with discussions with Software Development team and resources have been assigned to all tasks, except one where contractor resource is being considered.

  • Issue 2 - Software Development Resource Conflict. This has been presented to the WIS who have noted this.

Next Steps

  • Contingency plan - Complete planning stage of Project TEL060.
  • Continue development work of custom building blocks and data feeds.
  • Execute Data Cleansing plan.
  • Start data migration from Live database for Test Migration.
  • Continue preparation for Test Migration.

TEL059

Moodle Upgrade

Compliance

Milestones

Analysis & Design 01-Mar-2019
Build 29-Mar-2019
Integration 12-Apr-2019
Acceptance 28-Jun-2019
Deployment 12-Jul-2019
Deployment Sign Off Review (DSOR) 02-Aug-2019
Close 16-Aug-2019

 

RAG Status: GREEN

Report by Colin Watt for February 2019

Achievements in Last Period

Issues

  • No issues.

Next Steps

  • Complete Build on Dev.
  • Assess feasibility of enabling Moodle Mobile functionality on Dev.
  • Checkpoint for committing to Moodle version.
  • Review estimates.

TEL060

Learn Upgrade

Compliance

Milestones

Planning Complete  15/03/2019

RAG Status: GREEN

Report by Colin Watt for February 2019

Achievements in Last Period

  • Project initiated

Issues

  • No issues.

Next Steps

  • Complete Planning stage.
  • Ensure Dev Learn is fit for upgrade and testing.

Section Four: Closed or Withdrawn Projects

 

Project Info Project Managers Commentary

TEL049

VLE Standards

Withdrawal Approved 24/07/18

TEL031

VLE Student Analytics

Closure Approved 21/12/18
TEL Improvements Withdrawal Approved