- Report Date
- July 2018
TEL Programme Report compiled by Colin Watt, (IS Apps Programme Manager) for Programme Owner Anne-Marie Scott
Section One: Programme Commentary, RAG and Resources Update
Projects in Progress:
TEL031 VLE Student Analytics
TEL049 VLE Standards
TEL050 Academic Blogging Service
TEL051 Annual Moodle Upgrade (17/18)
TEL052 QMP Upgrade
TEL053 Learn Annual Upgrade
Forward Look and RAG


Resource Summary

Section Two: Projects Not Started
| Project Info |
Project Manager's Commentary |
| AP78-060 TEL Improvements |
Project withdrawn |
Section Three: Projects in Progress
| Project Info |
Project Manager's Commentary |
|
TEL031
VLE Student Analytics
Discretionary
Milestones
RAG Status: BLUE
|
Project currently suspended
|
|
TEL049
VLE Standards
Discretionary
Milestones
RAG Status: RED
|
Report by Laura Woods-Dunlop for July 2018
Achievements in Last Period
-
Communications Matrix developed.
-
Project dependencies map developed.
-
First communication for all stakeholders drafted.
-
Agreed solution(s) further developed to include estimated timelines & costs.
-
Proposed plan for implementation drafted.
-
Timeline developed further.
-
Resources required for project delivery estimated.
-
Measurements identified.
-
Project brief re-written.
Issues
- Significant changes to project scope upcoming.
Next Steps
-
Project brief/scope signed off.
-
Change request/closure of existing project & open new project to adjust scope & timelines of project.
-
Fully design solutions including wireframes etc.
-
Recruit members to be part of user group & identify kick off meeting date.
-
Begin digital standards UX process.
-
Establish communications hub (website/wiki etc.).
-
Identify training requirements.
-
Identify benefits & identify how to baseline measurements.
Project RAG status is currently RED due to a significant agreed scope change. A closure request for this project will be submitted and a new project request submitted within the next fortnight.
|
|
TEL050
Academic Blogging Service
Discretionary
Milestones
RAG Status:
RED
|
Report by Sonali Nakhate for July 2018
Achievements in Last Period
- Go/No-Go meeting decision to delay the project go-live by 3 weeks in the new term, planned date is first week of October.
- Re-planning of Phase 1
- Development and system testing complete.
- Policies development in progress.
- Online help and guidance creation in progress.
Issues
Next Steps
- Carry out User Acceptance testing.
- Continue development of policies, support and guidance material.
- Phase 2 project planning
|
|
TEL051
Annual Moodle Upgrade (17/18)
Compliance
RAG Status:
BLUE
|
Report by Ben Armstrong for July 2018
Achievements this period
- Completed load testing
- Undertook full Disaster Recovery test
- Completed deployment checklists
- Deployed Moodle 3.4.3 to LIVE (10th July)
Issues
-
A code error has been diagnosed with the Turnitin two plugin for Moodle in the LIVE environment, which has impacted the display of column data for markers on assignments. DLAM have reported the issue to Turnitin and it is being investigated. Once a resolution has been established, this will be implemented by the Moodle Service team after the project has closed.
-
DLAM found a known issue in Moodle 3.4.3 which accounts for a notifications error, which will be documented and be resolved by Moodle Service team (there is a fix available in Moodle 3.4.4). The error has a workaround but impacts user experience.
-
DLAM cannot run TELSMI extract in LIVE environment - Apps Management will investigate and resolve.
All the above issues agreed by DLAM to be picked up by Service so aren't required to be resolved within the project
Next Steps
- None - project closed on 3rd August
|
|
TEL052
QMP Upgrade (17/18)
Compliance
Milestones
RAG Status: RED
|
Report by Sue Woodger for July 2018
Achievements in Last Period
- Second attempt at the Test install started on 8 June but is still not complete – see issues
- As deployment was missed LTW have agreed that we deploy in the next non-teaching period which is Xmas 18 (see piccl 10). They are consulting their user base to agree a date in December. PM informed LTW that Production advises that there will be no deployments the week before we break up for Xmas (this year week beginning 17 December)
- Revised milestones and carry over of 26 days to 18/19 approved by WIS 27 July (piccl 11)
Issues
- We missed deployment date due to a misunderstanding of the QMP documentation. This has meant that a secondary load balancer has to be created and as we cannot get priority within ITI we just have to wait on them coming back to us to say it is built. We therefore cannot re-plan the project properly at this point – everything has to be an estimate (a toned down piccl 11 refers)
Next Steps
- ITI to complete the build of the secondary load balancer (requested 10 July 18)
- QMP to complete TEST install and complete migrations
- TEST signoff (31 August) – LTW staff on leave and have asked for this date for TEST signofff
- LTW documentation tasks to start when TEST signed off
RAG COMMENTARY
There has been more slippage in delivering TEST. Due to a misinterpretation of QMP documentation, we now require a secondary load balancer entry to be created. This is with ITI currently (requested 10 July but not delivered yet). Because of the delays to complete TEST install we have missed the deployment date of 16 July. We have now agreed a deployment at the next non-teaching slot which is Xmas 18 but project remains at RED until we are sure TEST can be completed in August and can supply a re-plan (all dates are currently estimated).
|
|
TEL053
Annual Learn Upgrade (17/18)
Compliance
Milestones
None
RAG Status: BLUE - CLOSED
|
Report by Sue Woodger for July 2018
Achievements in Last Period
- Rolled back to CU2 and after testing was able to bring RAG down to AMBER as agreed - see risk 1
- Deployed successfully on 17 July with CU2 - Comms on issues sent out by Steph - RAG now GREEN
- Deployment review held 31 July 18
- Project closure approved by project team 31 July 18
- Closure approved by WIS 3 August 18
Issues
- Same issue deploying to LIVE as issue on deploying to TEST - Nik rebuilt servers and brought them into same firewall as other servers
Next Steps
|
Section Four: Closed or Withdrawn Projects
| Project Info |
Project Managers Commentary |
|
TEL045
Annual Moodle Upgrade
|
Closure Approved 25/08/17 |
|
TEL043
Learn Upgrade
|
Closure approved 18/08/17
|
|
TEL048
Learn Database Migration to Oracle 12
|
Withdrawal approved 23/02/18 |
|
AP78-060
TEL Improvements
|
Withdrawal approved 09/03/18 |
|
AP78-065
Annual Moodle Upgrade (17/18)
|
Closure approved 03/07/18 |
|
AP78-094
Learn Annual Upgrade
|
Closure approved 03/07/18 |