May 2019

Report Date
May 2019

(Draft) SMI Programme Report compiled by Colin Watt (IS Apps Programme Manager) for Programme Owners Neil  Bruce and Alex Carter

 

Section One: Programme Commentary, RAG and Resources Update

Section Two: Projects Not Started

Section Three: Projects In Progress

Section Four: Closed or Withdrawn Projects 

 

Section One: Programme Commentary, RAG and Resources Update

Projects in Progress:

SMI019 UniDesk for UHI

SMI020 UniDesk for RCA

SMI022 Journyx Service

SMI023 UniDesk for Malta

SMI024 UniDesk Procurement

 

Overall Programme RAG: GREEN

 

Forward Look and RAG

 

 

Resource Summary

 

 

Section Two: Projects Not Started

 

Project Info Project Manager's Commentary
AP89-028 UniDesk Upgrade Project now to be withdrawn

 

Section Three: Projects in Progress

 

Project Info Project Managers Commentary

SMI019

UniDesk for UHI

Category: Discretionary

Milestones:

 

Agreed at WIS 03-May-2019:

Quick Calls Test Environment - Customer Sign Off 17-May-2019
Live Environment - Customer Acceptance Sign Off 07-Jun-2019
Deployment - Go Live 17-Jun-2019
Live Environment - Customer Sign Off 28-Jun-2019
Closure 05-Jul-2019

RAG Status: AMBER

 

 

Report by Richard Bailey for May 2019

Achievements this Period

  • After issues with the Person Import (UHI had not included Students) this has been resolved again (recorded in Issues below)
  • Test Environment Quick Calls Enabled - Completed
  • Quick Calls Test Environment - Customer Sign Off - Completed
  • Live Instance Sign Off (With Azure / Quickcalls Authentication) - Completed
  • Quick Calls Test Environment - Customer Sign Off - Completed

 

Issues

  • The issue #12:  UHI Person Import Issues tracked an issue with Person imports with UHI,  UHI had not included their Students in the original imports and as well as rectifying more duplicates, the scripts also needed further modifications.  This has subsequently been closed at an approximate cost of an extra 2 days in additional works.  The Project budget will need close review as the current forecast sees a potential overspend of 12 days.  This currently resides with the Project Sponsors for a decision. 

 

Next Steps

  • Complete Live Instance Sign Off (With Azure / Quickcalls Authentication)
  • Support UHI with their go live / deployment
  • Achieve sign off from UHI of the live environment

SMI022

Journyx Service

Category: Compliance

Milestones:

To be agreed in planning.

RAG Status: 

AMBER

Report by Colin Watt for May 2019

Achievements in Last Period

  • Briefing paper outlining the only feasible options and costs circulated to SLT w/c 13/05/19: remain "as is" for an additional year, or move those who agree onto JournyX's hosted platform (depending on who remains, this may be managed as a formal service including recovery of staff costs).
  • Project Team requested to discuss the options and costs with stakeholder groups to determine business criticality in each area, and explore potential  for reduction of user licenses, so that a reduced cost proposal to move to the JournyX hosted platform be brought back to SLT for consideration.
  • Project team completing stakeholder discussions w/c 27/05/19 and follow up call with JournyX scheduled for 04/06/19 to request revised license costs based on lower numbers, and clarify existing invoicing situation.
  • A paper outlining options and costs has been produced for that decision to be made.

Issues

  • The project scope is still to be determined.

Next Steps

  • Decision from SLT to determine project scope.
  • Commence formal project planning milestone.

SMI023

UniDesk for Malta

Category: Discretionary

Milestones:

End of Planning 07-May-2019
Initial Consultancy Complete 24-May-2019
Test Build Complete (UoE – Hardware) 24-May-2019
Live Build Complete (UoE – Hardware) 31-May-2019
Test Build Complete (Authentication) 31-May-2019
Test Build Complete (Person Import) 31-May-2019
Test Build Personalisation Complete 19-Jun-2019
Test Handover to Malta IA 26-Jun-2019
IA Training Complete 05-Jul-2019
UAT (Malta) Complete / Test Sign-off (Malta)   12-Jul-2019
Live Complete (Authentication) 19-Jul-2019
Live Complete (Person Import) 19-Jul-2019
Live Handover to Malta 26-Jul-2019
Training & Documentation Complete 07-Aug-2019
Go-Live (Deployment) 21-Aug-2019
Live Sign-off (Malta) 04-Sep-2019
Project Closure 20-Sep-2019

RAG Status: GREEN

 

Report by Richard Bailey for May 2019

Achievements this Period

  • Project Brief / Planning / Estimate completed and approved at WIS
  • Milestones have been agreed / set, both with the Project Team and the University of Malta (UM)
  • Resource bookings have been agreed / secured
  • The Project has been defined / created in ASTA
  • Works have started to produce the TEST environment
  • Initial consultancy with UM has been completed

 

Issues

  • N/A

 

Next Steps

  • Complete the TEST Build
  • Complete the LIVE Build
  • Complete authentication on TEST
  • Complete Person Import on TEST
  • Complete personalisation on TEST
  • Handover TEST to UM

SMI024

UniDesk Procurement

Category: Discretionary

Milestones:

to be confirmed in planning

RAG Status: 

GREEN

Report by Colin Watt for May 2019

Achievements in Last Period

  • PM confirmed with Procurement Manager that the quickest, lowest cost, legal route to a new contract was to purchase Topdesk via Academia via an existing framework agreement.
  • Project team have received quotes from Topdesk on the cost of purchasing the equivalent modules as per  UniDesk via the framework agreement.
  • Project team have had an initial discussion with Academia and outlined project expectations on delivery and timescale.
  • Procurement User Group (PUG) established to include representation from UniDesk member institutions in reviewing and agreeing the requirements for inclusion in the contract; initial PUG meeting took place 29/05/19  with follow up meeting to review the requirements in more detail scheduled for 12/06/19.

Issues 

  • No major issues. Legal approach agreed with Procurement Manager.

Next Steps

  • Complete project brief, milestones, estimates.
  • Complete Topdesk functional and non-functional requirements for contract negotiation.

Section Four: Closed or Withdrawn Projects

 

Project Info Project Managers Commentary

SMI018 (AP67-042)

UniDesk Annual Upgrade

Closure Approved 28/09/18

SMI020 (AP89-919)

UniDesk for RCA

Closure Approved 22/03/19