August 2018

SMI018 (AP67-042)

UniDesk Annual Upgrade

Category: Compliance

Milestones

RAG Status:  AMBER

Report by Chris Konczak for August 2018

Achievements in Last Period

• JIRAs for QuickCalls deployed to LIVE
• Transfer agreed with Production and Service Management for remaining JIRAs to move to support and the API project
• Closure report re-submitted for approval

Issues

• JIRA 99 has just been re-opened as Durham have reported a bug (04/09/18). Durham have a different way of logging "Priority" and as such they are the only institution with this specific error.  Error fixed and deployed to TEST (05/09/18) tested and passed. As it's a live issue, it's been agreed that this can be deployed during the change freeze. This will be deployed on either 06/09/18 or 10/09/18. This has impacted the closure of the project and the closure date will have to be revised, PICCL to be raised at WIS on 07/10/18 requesting closure for 20/10/18.

Next Steps​

• Fix QuickCalls bug for Durham
• Project Closure agreed

SMI019

UniDesk for UHI

Category: Discretionary

Milestones

TBC

Target Date	Title
14-Sep-2018	End of Planning

RAG Status:  GREEN

Report by Richard Bailey for August 2018

Achievements in Last Period

• Project Initiated
• Stakeholders and Project Team identified / agreed

Issues

• None

Next Steps​

• Complete Project Brief / Planning / Estimate
• Agree and set milestones
• Agree and secure resource bookings
• Define Project in ASTA
• Start to coordinate works

SMI020

UniDesk for RCA

Category: Discretionary

Milestones

TBC

Target Date	Title
14-Sep-2018	End of Planning

RAG Status:  GREEN  

Report by Richard Bailey for August 2018

Achievements in Last Period

• Project Initiated
• Stakeholders and Project Team identified / agreed  

Issues

• None

Next Steps​

• Complete Project Brief / Planning / Estimate
• Agree and set milestones
• Agree and secure resource bookings
• Define Project in ASTA
• Start to coordinate works