ISG - IT Service Management (SMI)
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June 2018

Report Date
June 2018

(Draft) SMI Programme Report compiled by Colin Watt (IS Apps Programme Manager) for Programme Owners Neil  Bruce and Alex Carter

 

Section One: Programme Commentary, RAG and Resources Update

Section Two: Projects Not Started

Section Three: Projects In Progress

Section Four: Closed or Withdrawn Projects 

 

Section One: Programme Commentary, RAG and Resources Update

 

 

Overall Programme RAG: AMBER

 

Forward Look and RAG

 

 

Resource Summary

 

Section Two: Projects Not Started

No Projects outstanding.

 

Section Three: Projects in Progress

 

Project Info Project Managers Commentary

SMI018 (AP67-042)

UniDesk Annual Upgrade

Category: Compliance

Milestones

06-Jul-2018 Deployment Sign Off
18-Jul-2018 Closure

RAG Status:  GREEN

 

 

Report by Chris Konczak for June 2018

Achievements in Last Period

  • Decommissioning old servers
  • Reporting server deployment to LIVE
  • Budget agreed and resolved

 

Issues

  • After the final institution deployment, four bugs have been raised for QuickCalls that need resolved before DSOR can be achieved. Tow of them and are now deployed to LIVE, the final two require time to resolve.

 

Next Steps​

  • JIRA review and close
  • DSOR
  • Closure report written and circulated
  • Project closure achieved

Section Four: Closed or Withdrawn Projects

 

Project Info Project Managers Commentary

SMI013 (AP56-009)

UniDesk Annual Upgrade

 

 Closure Approved 03/11/17
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Programme Info

Programme
ISG - IT Service Management (SMI)
Programme Manager
Colin Watt
Programme Owner
Alex Carter
Status
Open
Management Office
ISG PMO

Session 24/25

Documentation