Report for November 2017
- Report Date
- November 2017
Report Date
30th November 2017
Report compiled by Alison Armstrong (User Experience Programme Manager)
for Neil Allison, Stratos Filalithis, Lisa Dawson, Colan Mehaffey, and other interested business area owners.
Section One: Programme Commentary, RAG and Resources Update
Commentary
- DTI009 - Define User Experience Service project continuing as planned, despite programme resourcing and funding challenges
- DTI009 - Colan Mehaffey has been working with Jon Parry in LTW Finance team to review the financials underpinning the budget proposals prepared by Neil. The revised UX services rollout plan and budget shows a projected overspend, i.e., there is enough DT Funding to cover the cost of the UX service only but not EdGEL and Digital Experience Standards as well. A proposal to address these funding issues was prepared by Colan Mehaffey on behalf of Melissa Highton, and circulated for review on 27th November. A further workshop is scheduled for 13th December to review the proposal in more detail and address funding, contingency plans (i.e., in the event that the income from the provision of UX programme support to other projects/programmes is not realised) and sustainability concerns.
- UX programme recruitment activity (beyond initial job grading) has been put on hold until there is agreement on the funding approach to address the projected budget overspend. (LTW have confirmed that they are unable to make up the budget shortfall.)
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DTI009 - work is underway on potential case study "pilots" to prove the service model, this includes the production of UX (primarily user research) insight support for the EDW, BI Tools, and Enterprise APIs programmes. The work is scheduled for completion by early February 2017. Potential support required for the UCP Service Excellence project (i.e., user insight research for SAS002) may not go ahead due to the likely suspension of that project. The latter would have been funded by Service Excellence. This is likely to affect the existing contract UX resource and projected income anticipated from the provision of UX support to that pilot project in current year.
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Programme meeting held on 16th November to review resourcing, service model, pilots/case studies work, and budget.
- DTI0010 - project now completed and closed.
- Overall the User Experience Programme is AMBER at this point in time, based on budget and resourcing concerns. The Programme Owner needs to agree an approach to address the projected budget overspend as a key priority.
DTI009 – AMBER due to resourcing and budget challenges. (Also, concerns about the sustainability of the services beyond 2019/20.)
DTI010 – project completed and closed on 3rd November 2017.
RAG & Forward Look
Resources to end of November 2017
Section Two: Projects Not Started
N/A.
Section Three: Projects in Progress
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Project Info |
Project Managers Commentary |
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DTI009
Category: Discretionary Milestones
RAG Status AMBER |
Report by Sue Woodger for November 2017 Achievements in Last Period
Issues
Next Steps
RAG Commentary: project is AMBER – new dates into WIS
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Section Four: Closed or Withdrawn Projects
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Project Info |
Project Managers Commentary |
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DTI007 EdGEL as a Service Category: Discretionary |
Project closed 28 July 17. Some items require follow up in 17/18 and these are detailed in DTI007 Deliverables tracker |
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DTI008 EdGEL Technology Delivery and Transition to Business As Usual Category: Discretionary |
Project closed 28 July 17. Some items require follow up in 17/18 and these are detailed in DTI008 Deliverables tracker |
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DTI010 Digital Experience Standards Category: Discretionary |
Project closed 3 November 17. |
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 user_experience_nov_2017_monthly_rag_status_forward_look.png | 12.04 KB |
