July 2018

Report Date
July 2018

TEL Programme Report compiled by Colin Watt, (IS Apps Programme Manager) for Programme Owner Anne-Marie Scott

 

Section One: Programme Commentary, RAG and Resources Update

Section Two: Projects Not Started

Section Three: Projects In Progress

Section Four: Closed or Withdrawn Projects 

 

Section One: Programme Commentary, RAG and Resources Update

 

Projects in Progress:

 

TEL031 VLE Student Analytics

TEL049 VLE Standards

TEL050 Academic Blogging Service

TEL051 Annual Moodle Upgrade (17/18)

TEL052 QMP Upgrade

TEL053 Learn Annual Upgrade

 

Forward Look and RAG

Resource Summary

 

Section Two: Projects Not Started

 

Project Info Project Manager's Commentary
AP78-060 TEL Improvements Project withdrawn

 

 

Section Three: Projects in Progress

 

Project Info Project Manager's Commentary

TEL031

VLE Student Analytics

Discretionary

Milestones

 

RAG Status: BLUE

 

Project currently suspended

 

TEL049

VLE Standards

Discretionary

Milestones

 

13-Jul-2018 Recommendations Report
14-Dec-2018 Complete Pilot(s)
25-Jan-2019 Review Pilot(s) and Agree plan for Rollout
25-Jan-2019 Agree Communications Plan
25-Jan-2019 Agree Support & Training Plan
24-May-2019 Institutional Templates Available
28-Jun-2019 Complete Rollout
30-Aug-2019 Post Rollout Support
13-Sep-2019 Delivery Sign Off Review
27-Sep-2019 Project Closure

RAG Status: RED

Report by Laura Woods-Dunlop for July 2018

Achievements in Last Period

  • Communications Matrix developed.

  • Project dependencies map developed.

  • First communication for all stakeholders drafted. 

  • Agreed solution(s) further developed to include estimated timelines & costs. 

  • Proposed plan for implementation drafted.

  • Timeline developed further. 

  • Resources required for project delivery estimated. 

  • Measurements identified. 

  • Project brief re-written. 

Issues

  • Significant changes to project scope upcoming.

Next Steps

  • Project brief/scope signed off. 

  • Change request/closure of existing project & open new project to adjust scope & timelines of project.

  • Fully design solutions including wireframes etc. 

  • Recruit members to be part of user group & identify kick off meeting date.

  • Begin digital standards UX process. 

  • Establish communications hub (website/wiki etc.). 

  • Identify training requirements. 

  • Identify benefits & identify how to baseline measurements. 

Project RAG status is currently RED due to a significant agreed scope change.  A closure request for this project will be submitted and a new project request submitted within the next fortnight.

 

TEL050

Academic Blogging Service

Discretionary

Milestones

RAG Status: 

RED

 

Report by Sonali Nakhate for July 2018

Achievements in Last Period

  • Go/No-Go meeting decision to delay the project go-live by 3 weeks in the new term, planned date is first week of October.
  • Re-planning of Phase 1
  • Development and system testing complete.
  • Policies development in progress.
  • Online help and guidance creation in progress.

Issues

  • None

Next Steps

  • Carry out User Acceptance testing.
  • Continue development of policies, support and guidance material.
  • Phase 2 project planning

TEL051

Annual Moodle Upgrade (17/18)

Compliance

RAG Status:  

BLUE

 

Report by Ben Armstrong for July 2018

Achievements this period

  • Completed load testing
  • Undertook full Disaster Recovery test
  • Completed deployment checklists
  • Deployed Moodle 3.4.3 to LIVE (10th July)

Issues

  • A code error has been diagnosed with the Turnitin two plugin for Moodle in the LIVE environment, which has impacted the display of column data for markers on assignments.  DLAM have reported the issue to Turnitin and it is being investigated.  Once a resolution has been established, this will be implemented by the Moodle Service team after the project has closed.

  • DLAM found a known issue in Moodle 3.4.3 which accounts for a notifications error, which will be documented and be resolved by Moodle Service team (there is a fix available in Moodle 3.4.4).  The error has a workaround but impacts user experience.

  • DLAM cannot run TELSMI extract in LIVE environment - Apps Management will investigate and resolve.

 

All the above issues agreed by DLAM to be picked up by Service so aren't required to be resolved within the project

Next Steps

  • None - project closed on 3rd August

TEL052

QMP Upgrade (17/18)

Compliance

Milestones

03-Aug-2018

Upgrade to v6 in TEST

10-Aug-2018

Test migration

10-Aug-2018

Full migration of data and settings into v6

31-Aug-2018

TEST signoff

12-Sep-2018

UAT complete

14-Sep-2018

Acceptance signoff

14-Sep-2018

Training completed

23-Nov-2018

Live infrastructure built

13-Dec-2018

Deploy to Live

11-Jan-2019

Decommissioning of old servers

25-Jan-2019

Delivery review

31-Jan-2019

Close

RAG Status: RED

Report by Sue Woodger for July 2018

 

Achievements in Last Period

  • Second attempt at the Test install started on 8 June but is still not complete – see issues
  • As deployment was missed LTW have agreed that we deploy in the next non-teaching period which is Xmas 18 (see piccl 10). They are consulting their user base to agree a date in December. PM informed LTW that Production advises that there will be no deployments the week before we break up for Xmas (this year week beginning 17 December)
  • Revised milestones and carry over of 26 days to 18/19 approved by WIS 27 July (piccl 11)

Issues

  • We missed deployment date due to a misunderstanding of the QMP documentation. This has meant that a secondary load balancer has to be created and as we cannot get priority within ITI we just have to wait on them coming back to us to say it is built. We therefore cannot re-plan the project properly at this point – everything has to be an estimate (a toned down piccl 11 refers)

Next Steps

  • ITI to complete the build of the secondary load balancer (requested 10 July 18)
  • QMP to complete TEST install and complete migrations
  • TEST signoff (31 August) – LTW staff on leave and have asked for this date for TEST signofff
  • LTW documentation tasks to start when TEST signed off

 

RAG COMMENTARY

There has been more slippage in delivering TEST. Due to a misinterpretation of QMP documentation, we now require a secondary load balancer entry to be created. This is with ITI currently (requested 10 July but not delivered yet). Because of the delays to complete TEST install we have missed the deployment date of 16 July. We have now agreed a deployment at the next non-teaching slot which is Xmas 18 but project remains at RED until we are sure TEST can be completed  in August and can supply a re-plan (all dates are currently estimated).

TEL053

Annual Learn Upgrade (17/18)

Compliance

Milestones

None

RAG Status: BLUE - CLOSED

Report by Sue Woodger for July 2018

 

Achievements in Last Period

  • Rolled back to CU2 and after testing was able to  bring RAG down to AMBER as agreed  - see risk 1
  • Deployed successfully on 17 July with CU2  - Comms on issues sent out by Steph - RAG now GREEN
  • Deployment review held 31 July 18
  • Project closure approved by project team 31 July 18
  • Closure approved by WIS 3 August 18

Issues

  • Same issue deploying to LIVE as issue on deploying to TEST - Nik rebuilt servers and brought them into same firewall as other servers

Next Steps

  • None

 

 

Section Four: Closed or Withdrawn Projects

 

Project Info Project Managers Commentary

TEL045

Annual Moodle Upgrade

Closure Approved 25/08/17

TEL043

Learn Upgrade

Closure approved 18/08/17

TEL048

Learn Database Migration to Oracle 12

Withdrawal approved 23/02/18

AP78-060

TEL Improvements

Withdrawal approved 09/03/18

AP78-065

Annual Moodle Upgrade (17/18)

Closure approved 03/07/18

AP78-094

Learn Annual Upgrade

Closure approved 03/07/18

 

 

 

 

 

 

Programme Info

Not available.

Documentation

Not available.