May 2018

Report Date
May 2018

TEL Programme Report compiled by Colin Watt, (IS Apps Programme Manager) for Programme Owner Anne-Marie Scott

 

Section One: Programme Commentary, RAG and Resources Update

Section Two: Projects Not Started

Section Three: Projects In Progress

Section Four: Closed or Withdrawn Projects 

 

Section One: Programme Commentary, RAG and Resources Update

 

Projects in Progress:

 

TEL031 VLE Student Analytics

TEL049 VLE Standards

TEL050 Academic Blogging Service

TEL051 Annual Moodle Upgrade (17/18)

TEL052 QMP Upgrade

TEL053 Learn Annual Upgrade

 

Forward Look and RAG

Resource Summary

 

Section Two: Projects Not Started

 

Project Info Project Manager's Commentary
AP78-060 TEL Improvements Project withdrawn

 

 

Section Three: Projects in Progress

 

Project Info Project Manager's Commentary

TEL031

VLE Student Analytics

Discretionary

Milestones

 

RAG Status: BLUE

 

Project currently suspended

 

TEL049

VLE Standards

Discretionary

Milestones

22-Jun-2018 Agree Terms of Reference for Pilot(s)
13-Jul-2018 Recommendations Report
14-Dec-2018 Complete Pilot(s)
25-Jan-2019 Review Pilot(s) and Agree plan for Rollout
25-Jan-2019 Agree Communications Plan
25-Jan-2019 Agree Support & Training Plan
24-May-2019 Institutional Templates Available
28-Jun-2019 Complete Rollout
30-Aug-2019 Post Rollout Support
13-Sep-2019 Delivery Sign Off Review
27-Sep-2019 Project Closure

RAG Status: RED

Report by Laura Woods-Dunlop for May 2018

Achievements in Last Period

  • Replacement PM started 14/05/18.
  • Consultation exercise complete.
  • New templates produced.

Issues

  • Significant changes to project scope upcoming.

Next Steps

  • Handover of Business Lead.
  • Review of actions for Project Board.
  • Agreement on scope changes.

Project RAG status is currently RED due to significant upcoming scope changes & unknown impact on cost & timescales. No escalation required at this time.

TEL050

Academic Blogging Service

Discretionary

Milestones:

29-Jun-2018 Build Complete
27-Jul-2018 Deployment to Live
13-Aug-2018 Deployment Review
27-Aug-2018 Project Closure

RAG Status: 

GREEN

Report by Sonali Nakhate for May 2018

Achievements in Last Period

  • Analysis stage complete.
  • Project Vision statement produced and out for review.
  • Requirements Summary Paper (phased approach) and Service Support Plan paper signed off by  Project Board .
  • Development in progress
  • Policies development n progress

Issues

  • No major issues.

Next Steps

  • Project delivery in a phased manner will impact milestone dates and budget which will be taken to WIS.
  • Vision statement signed off.
  • Infrastructure build for blogs.ed.ac.uk to complete.
  • Continue Development.
  • Continue development of policies, support and guidance material

TEL051

Annual Moodle Upgrade (17/18)

Compliance

Milestones

RAG Status: 

 

Report by Ben Armstrong for May 2018

Achievements in Last Period

Issues

Next Steps

TEL052

QMP Upgrade (17/18)

Compliance

Milestones

01-Jun-2018

Upgrade to v6 in TEST

06-Jun-2018

Test migration

13-Jun-2018

Full migration of data and settings into v6

15-Jun-2018

TEST signoff

06-Jul-2018

UAT complete

11-Jul-2018

Acceptance signoff

11-Jul-2018

Training completed

16-Jul-2018

Deploy to Live

01-Aug-2018

Decommissioning of old servers

07-Aug-2018

Delivery review

10-Aug-2018

Close

 

RAG Status: AMBER

Report by Sue Woodger for May 2018

 

Achievements in Last Period

  • Statement of Works was signed off by LTW
  • Agreed week beginning 28 May to move into TEST once VM machines were available and DevTech arranging availability of IT Windows team to support the move into TEST and the upgrade

Issues

  • Load balancer work was delayed as the call was closed after the unregistering of the DNS instead of returning to ITI and DevTech had to chase it up. DevTech say that this work is now complete
  • ITI’s reluctance to commit to any timescales meant that we didn’t know when machines were to be ready for TEST, we missed milestones and could only plan the TEST install once DevTech told us the machines were available. With hard deadlines this is frustrating for project planning.
  • It is really difficult that any discussions with ITI have to be done through DevTech. As a PM I would like to be able to control planning better without that third party step.
  • QMP was due to deploy on 11 July. However database patching is happening on the same day so we needed to move the deployment date. We also needed to fit in with the other LTW systems deploying at the same time so a revised date was agreed with LTW as 16 July
  • This delay has pushed 4 days into 18/19 financial year
  • DevTech developer was off sick and PM did not know. PMs really need to be informed when resource is not available at crucial times. This meant that the information required by QMP for the install wb 28 May was not available so the install was missed. We are now in talks for a different date and hopefully will be in the same week. There should be enough lag in the plan to handle small delays but PM will monitor to ensure the delay does not stretch out.

Next Steps

  • Second attempt at upgrade to v6 to take place with Test and full migrations
  • TEST signoff
  • LTW documentation tasks to start when TEST signed off

 

RAG Commentary: Keeping project at AMBER as missed upgrade in TEST and second date not agreed yet. (due to DevTech developer off sick and crucial information for the upgrade not conveyed to QMP. PM not informed developer off sick so could not arrange back-up.)

 

UPDATE 6 JUNE 18:  AMS requested that project be moved from AMBER to RED given there has been more slippage in delivering TEST that this may begin to have an impact on LTW resource conflicting with other projects

 

TEL053

Annual Learn Upgrade (17/18)

Compliance

Milestones

18-Jun-2018 Acceptance
03-Jul-2018 Deploy to Live
17-Jul-2018 Delivery review
24-Jul-2018 Close

RAG Status: GREEN

Report by Sue Woodger for May 2018

 

Achievements in Last Period

  • Moved into TEST on 2 May and Integration testing and UAT started
  • Developer has created a healthcheck that reports back on all 6 servers – this can also help Moodle
  • LTW released the building blocks owned by other people to test e.g. ECA, Tophat  and so far are working okay
  • DevTech updated rollback plan
  • Decisions
    • At team meeting on 15 May it was agreed that as we are not changing anything we will not need DR testing and confirmed that resilience is testing by doing rolling restarts. This is a manual process.
    • On advice from DevTech at team meeting of 21 May we do not require to do any load testing as this is a minor upgrade. There was concern that there was no load testing last year when the upgrade moved to a project last year but the team has agreed that benchmarking can be carried out this year based on analytics

Issues

  • There was an issue with the 2 new servers KB3T and AT3T not connecting – looked like they had never been working. DevTech developer rebuilt from scratch and they are now working. However there still looks like there is a possible firewall issue which developer is following up on.
  • Deployment date had to change: was 3 July now 17 July - LTW discovered that progression results are being published on 3 July meaning that students will need access to Learn on that day to check their grades, results etc. Plus Medics are having resits on the 10 July and there is database patching on the 11th that we should avoid so the next best date of 17 July was agreed by LTW.

Next Steps

  • TechMan to help DevTech with database backup
  • Integration testing and UAT to be completed
  • LTW confirming pre and post conditions for implementation plan then PM will submit proposed delivery to GoCAB
  • LTW documentation tasks are well under way and will be completed this month

 

 

Section Four: Closed or Withdrawn Projects

 

Project Info Project Managers Commentary

TEL045

Annual Moodle Upgrade

Closure Approved 25/08/17

TEL043

Learn Upgrade

Closure approved 18/08/17

TEL048

Learn Database Migration to Oracle 12

Withdrawal approved 23/02/18

AP78-060

TEL Improvements

Withdrawal approved 09/03/18

 

 

 

 

 

 

AttachmentSize
Image icon tel-flook-may2018.jpg149.93 KB
Image icon tel-resource-may2018.jpg158.38 KB

Programme Info

Not available.

Documentation

Not available.