Overview
Background
Results Into Results Ltd (RIR) is a subsidiary company of the University of Edinburgh. The supporting IT systems for RIR have been in place for 5 years and so a review has now been commissioned by the Corporate Services' Project Programme & Planning Manager to validate that they are still fit for purpose and can continue to effectively support RIR Ltd in their research activities over the coming years.
The database/application in place was conceived & implemented by Professor Paul Van Gardingen, the academic lead and a Director at RIR Ltd. The initial IT support is provided by ERI IT Support Team and the underlying infrastructure and web hosting is supported by EDINA.
This project will undertake a review of the application, underlying databases, infrastructure and support arrangements. Findings will be documented into a Technical Architecture Document (TAD) which will be accompanied by a summary paper on any potential improvements that may be recommended.
Scope
In Scope
- To undertake a technical review of the application, underlying database, infrastructure and support arrangements in place at RIR Ltd.
- To conduct face-to-face interviews with the main stakeholders listed below to gather requirements and views. Some interviews may be in groups and other on a 1-to-1 basis, as advised by the Project Sponsor.
- The production of a Technical Architecture Document (TAD) detailing the current IT provision and usage
- Production of a summary paper providing recommendations on any technical or support areas that may need changes to ensure that the IT provision at RIR Ltd can continue to effectively support the business.
Out of scope
- The project will not be actioning any of the recommendations in the summary paper
Objectives
- To review & document the current technical set-up at RIR Ltd
- To make recommendations on improvements to ensure that the technical set-up can continue to provide RIR Ltd with the facilities they require
Deliverables
- Technical Architecture Document (TAD) details the current system provision and support arrangements
- Review and recommendation paper including a summary of the current provision and recommendations on any improvements required
Benefits
- Increased shared knowledge of the systems provision at RIR Ltd, thereby reducing the risk of reliance on key individuals
- Improved technical documentation of the systems provision at RIR Ltd, allowing support staff to give an improved service in the event of issues
- Increased confidence that the supporting systems can continue to support RIR Ltd in their research activities
Success Criteria
- Current technical set-up accurately documented
- Any improvements required clearly documented and understood