Deployment
Deployment Strategy
The feed will be deployed to LIVE on the 17th of March. The feed wil then run overnight as it would normally. The Kx and AS are ready to test the updated feed on Friday AM. We expect no downtime. The present code has been saved in SVN for rollback.
Dependencies
Kx will make changes to the system to accommodate the updated information in the feed. This will also happen on Thursday and has been agreed.
Communication
Confirmation that the work has been completed will come through the Project Manager at each stage of our work. IS Apps deployment, Kx deployment, Friday AM verification.
Deployment Checklists
Application checklist
Component | Success Criteria | Project Stage Required (Agile) | OK (Y/N) | Reviewed by (date) | Outdstanding Actions (Who) |
|---|---|---|---|---|---|
Implementation Plan | Feedback from previous test implementations completed and successful full implementation undertaken for UAT | DSOR (Release 1-n) | Y | AF 15/03/16 | ACS033-7 |
Implementation Risk Assessment | A risk assessment has been undertaken for the Implementation Plan and selected deployment dates. (e.g. roll back) | ASOR (Release 1-n) | Y | AF 15/03/16 | |
TAD/Operaional Document | Documentation complete Action: The Document must be copied to the Wiki No changes |
| Y | AF 15/03/16 | no changes to infrastructure |
System Design Specification (SDS) | Document complete and accurate.
Action: The Document must be copied to the Wiki No changes | ASOR (Final Release / Handover) | Y | AF 15/03/16 | only BRD |
System Description Document | Document complete and accurate.
Action: The Document must be copied to the Wiki No changes | ASOR (Final Release / Handover) | Y | AF 15/03/16 | only BRD |
Scalability/Load Testing | Adequate load testing has taken place. The results have been recorded and analysed to ensure that the application will cope with the anticipated load. Not required | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Performance | The application has been tested against stated performance criteria. Performance has been assured by user and support staff testing. No changes other than feed information | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Source Code
Source control must be checked out till go-live and checked-in after go live | Source code has been secured with SVN or other source control tool. Action: ensure Production Branch created Where code is provided by a third party (e.g. supplier) it has been established who is responsible to maintain source code https://svn.ecdf.ed.ac.uk/repo/is/apps/software/eugex/trunk/db/patches/ACS033-7 | DSOR (Final Release / Handover) | Y | AF 27/04/16 | action BD to update VSS/S - complete |
Configuration Management Database | The relevant details regarding new or changed infrastructure components have been added to the CMDB in unidesk No changes to the infrastructure | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Change Control(s) | A Change & Release record has been created in unidesk for the LIVE implementation request. Action: record unidesk number C1603-040 K:\ISAPPS\dsg\SupportTeam\Accommodation Services\ChangeControlRequest_from KX\ACS_Change_control_report_ACS033 | ASOR / (Release 1-n) | Y | AF 15/03/16 | C1603-040 |
Test Log Review | A review of the test log (JIRA) has taken place to ensure all required actions have been completed. If this is not the case, then confirmation on criticality of outstanding issues and action plan for resolution is required. JIRA log issues are resolved | ASOR (Final Release / Handover) | Y | AF 15/03/16 | n |
Production Management Handover | Handover to Applications Management and Technology Management is completed or arranged and the teams are in position to support the application post deployment. Action: record handover dates | ASOR (Final Release / Handover) | Y | AF 27/04/16 | N/A |
Support Accounts | Read access accounts or update current read access accounts have been set up for support staff(requires business owner approval) | ASOR (Final Release / Handover) | Y | AF 15/03/16 | existing |
Password Management (Password Manager Pro) | Password Manager Pro has been updated with all relevant account details including external supplier accounts No changes | ASOR (Release 1-n) | Y | AF 15/03/16 | existing |
Environment comparison | Database comparison between TEST and LIVE (might be required before and after go-live) | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Client requirements | Does the application have specific client requirements, such as JVM/JRE versions, JInitiator etc If so have these requirements been raised with Desktop services Wiki pages to be updated: [1] https://www.wiki.ed.ac.uk/display/insite/Corporate+applications+with+client+based+requirements [2] https://www.wiki.ed.ac.uk/display/insite/Client+side+requirements+for+corporate+applications | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Technologies | Is there any new software or technologies involved? (Y/N) If yes state any additional actions taken to ensure adequate handover to the production support team No | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Access outside University | By default all web based applications are accessible outside University without use of VPN etc Wiki list If not accessible from outside University this needs to be approved by Production Management. | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Vendor Access Required | Does vendor require db/app access (Y/N) If yes, ensure access details are in TAD The vendor already has access to the app to make their changes. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | for kx deployment |
Certificates | All changes to certificates or new certificates for this service have to be added to the certificate master list. The certificate master list is being managed by Applications Management This includes TEST and LIVE certificates and records type of certificate and expiry dates. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Deployment Date(s) | Agreed date has been confirmed that allows adequate time for completion of Acceptance Sign Off Review. 17th March 2016 | ASOR (Final Release / Handover) | Y | AF 15/03/16 | 17/03/16 |
Deployment Resources | IS and business area resources required for deployment, including those needed for post implementation checking and sign off have been secured. Gillian Henderson has been allocated from Dev Tech. Rob Manley and Andrew Crossland are on hand from SSP. Accommodation Services will test the updated feed on Friday AM. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | dev tech/kx |
Deployment Ownership | Responsibilities for managing the go-live, including: comms with service owner and end users, ensuring go live timescales are met, managing issues arising and managing comms between all teams involved in go live. Colin Forrest. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | colin forrest |
Service Announcement(s) | A Service announcement has been raised with the agreed deployment date on the alert system: http://reports.is.ed.ac.uk/alerts/index.cfm?fuseaction=view_alert&alert_id=5727 Service announcements should be raised by Project Manager 10 days before go live, but no later than 4 days. | ASOR (Release 1-n) | Y | AF 15/03/16 | |
Reporting and Analytics | New BI Universes or substantial changes to Universes/report offerings need to be documented in the Information Portal managed by GaSP. https://www.wiki.ed.ac.uk/display/IP/Information+Portal+Home | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Infrastructure checklist - NO CHANGES TO INFRASTRUCTURE
Component | Success Criteria | Project Stage Required (Agile) | OK (Y/N) | Reviewed by (date) | Outdstanding Actions (Who) |
|---|---|---|---|---|---|
Technical Architecture/Operational Document(TAD) | Documentation complete and accurately reflects the environment subjected to UAT.
| ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Security | All security requirements, e.g. SSL encryption, IP based restrictions firewall requirements have been specified, tested and implemented in LIVE | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
User Accounts | Y | AF 15/03/16 | N/A | ||
Patching | Ensure that all applications have an agreed patching schedule and this schedule is agreed with service owners. Different technologies have different patching strategies: Oracle, Windows, Linux | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Start/Stop scripts | Are Server Start-up/Shutdown scripts in place? Including start-up procedure documented, enabled and tested | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Ports | Port allocation file been updated:
https://www.wiki.ed.ac.uk/display/insite/Port+Allocation+on+Unix+Servers | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Backup and Recovery | All backups as noted in the TAD need to be confirmed operational.
A test recovery of user data needs to be done to validate the integrity of the recovery mechanism and process. | ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
DR Copy | DR copy to SECONDARY DB configured and tested (unless existing database which is already setup). | ASOR/Release1 | Y | AF 15/03/16 | N/A |
Logs | For all logs the following is in place:
| ASOR (Release 1-n) | Y | AF 15/03/16 | N/A |
Support checklist
Component | Success Criteria | Project Stage Required (Agile) | OK (Y/N) | Reviewed by (date) | Outdstanding Actions (Who) |
|---|---|---|---|---|---|
Support Agreement (including any charging arrangements) | A support agreement OLA is in place for any new applications – including any hosting or support charges. Where external suppliers are involved an SLA should be in place as well.
Action: SLA moved to wiki:
https://www.wiki.ed.ac.uk/display/insite/SLA+repository+-+Applications+Management | ASOR (Final Release / Handover) | Y | AF 15/03/16 | existing |
Time Recording Code | A Time Recording code for the application, if required, has been confirmed and set up (in ASTA) Action: Does application require a separate entry for business area in ASTA | ASOR (Final Release / Handover) | Y | AF 15/03/16 | existing |
Disaster Recovery and Business Continuity | Appropriate DR/BC provision is in place and has been fully tested. Application DR/BC details have been transferred to the DR Portfolio and DR level (1, 2 or 3) has been agreed | ASOR (Release 1-n) | Y | AF 15/03/16 | existing |
Test Environment | An adequate TEST environment has been established for the application which may be used by support to test future changes prior to releasing these in the LIVE environment. | ASOR (Release 1-n) | Y | AF 15/03/16 | |
Hardware and Software Licensing | All required licensing is in place including maintenance/support arrangements with external suppliers. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Browser Compatibility | Browser compatibility has been tested and compatibility information updated See for details | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Portal Compatibility | Portal compatibility, where required, has been confirmed the Portals Service Owner. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Help Desk | The new application is recognised with the UniDesk (A business contact queue is defined where initial calls are raised with) | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
User Guide Documentation | Appropriate documentation has been produced for users of the new application. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Training Material | Training material, if required, has been produced and is of an appropriate standard. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Demonstration or Walkthrough | Demonstration or walkthrough of the new application has taken place for other stakeholder. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |
Web Sites and Other Document Sources | External and internal web sites have been reviewed to ensure that all application references are present, correct and up to date. | ASOR (Final Release / Handover) | Y | AF 15/03/16 | N/A |